TO: Angela Fong, CARE Team Member
FROM: Erica Friedman, CARE Team Member
DATE: March 4th, 2019
SUBJECT: Review of Writing with You Attitude Letter
Your suggestions for writing professional emails are great. Please see the review below, including a few suggested improvements.
First Impressions:
The memorandum is helpful, to-the-point, and headings are clearly marked.
Writing Style/Use of You Attitude:
The tone is brief and focused on the task. Excellent execution of “You” attitude by:
- Attending to the reader; avoiding the use of the word “I”
- Removing imperatives and the word “you” from the body
Softening the tone would humanize the message and protect Evan’s ego. This can be achieved by:
- Including a supportive statement in the introduction that is friendly, but professional
- Concluding with a thank you
Grammar/editing:
A few suggestions for enhancing clarity and brevity are:
- Including the reader’s/sender/s titles in the ‘TO/FROM’ lines
- Shortening bullet points, for example:
1) Highlighting the advantages enrolling in the professor’s course will bring can garner a more favorable response.
Suggested change:
Emphasizing the advantages of taking this course will result in a better response.
2) Avoiding an insulting or unfriendly tone can be achieved by reducing the number of “you” words used in the email.
Suggested change:
Limiting the word “you” in the email helps to avoid insulting or unfriendly tones
Another suggestion is to write a more positive statement, for example:
Reducing “you” words results in a friendlier tone
3) Express appreciation to the professor by ending the email message with name, contact details, and a positive thank you message to encourage a response.
Suggested change:
Expressing appreciation for the professor by closing with a full name, contact details, and a thank you
Concluding Comments:
Your suggestions for writing effective professional emails are excellent. I suggest making a few edits for brevity, and including a statement of support for a slightly friendlier tone. If you have any questions, please contact me at erica.friedman@alumni.ubc.ca. Thank you.
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