Module 3

Evaluating & Developing Human Resources

By the end of this module you will be able to:

Performance Management

  • Understand the purpose of performance management
  • Describe the characteristics of an effective performance management program, discuss commonly used appraisal methods and explain how the results of a performance appraisal can affect human resources management.
  • Discuss rater bias in performance appraisals and describe the guidelines for effective performance evaluation interviews.

Orientation, Training and Development and Career Planning

  • Understanding the importance of onboarding, training and development and succession planning in employee engagement.
  • Define strategic human resources development (HRD) and understand the importance of training as part of the long-range strategy of an organization.
  • Explain the different approaches to needs analysis in designing training and development programs.
  • Understand the principals of learning and how this knowledge impacts the choice of training programs.
  • List the development strategies that impact employee development.
  • Describe how human resource departments encourage and assist career planning as well as support the learning management framework.