Supporting Human Resources

By the end of this module you will be able to:

• Discuss the importance of communication in organizational settings, describe effective counselling and disciplinary methods, explain techniques available to improve quality of work life and describe how unions affect the human resource management environment.
• Describe the major Canadian laws relating to occupational health & safety, explain employee rights relating to occupational health and safety issues and summarize the relationship between health and safety issues and human resource management.