Brand:UBC bookstore
Main competitors: Discount bookstore, online platform that sell the textbooks. And also student can get second hand book from old students.
Point of Parity:have wide range of variety, can satisfy student ‘s basic needs of textbook.
Points of Difference:can use the UBC card there. And they also sell other products such as food and stationary.
UBC bookstore located in the center of UBC so they have strong enough power to dominant the price of textbooks and can be the monopoly. However their competitors always have lower prices so actually many students prefer to buy the book form their compeitiers. Personally, I recommend bookstore try to give discount to the student that use the UBC card to to maintain their sales revenue to build a strong barriers to entry the market of selling the textbook. Price should be similar to the price of discount bookstore.