Commenting on Michelle’s blog: https://blogs.ubc.ca/michellelin/2010/12/05/starbucks-cup-to-cup-project/ & an external marketing blog: http://thebrandbuilder.blogspot.com/2005/08/brand-reputation-reputation-brand.htmlTimhortons Children Foundation
There are various ways to improve a company’s reputation. Such as what Michelle has mentioned in her blog that Starbucks starts work on its cup to cup recycling project to contribute to environmental friendly. Then, grab other’s awareness to say something good about the company in order to attract potential customers. Under such an intense competition of market, companies try to survive by absorbing more loyal consumers. Although advertising is absolutely necessary, “word of mouth marketing” is more effective. People get more excited about other’s reactions, especially a friend’s advice. Another successful example like the children foundation that hold by Tim Hortons, donate to the youngest generation to help them build strong personalities to benefit their whole lives. Since it’s a non-profitable program, people may want to help with this meaningful program, and it is no doubt that such a program enhance a company’s reputation in a large degree.