LG is a conglomerate enterprise that is particularly strong with their home appliance products such as refrigerators, washing machines and televisions. Right now, they are also enlarging their mobile phone market share to even strengthen the company’s brand image and bottom line. Recently, the service manual of LG Nexus 5 has been leaked online. Reported by the Verge, the service manual gave out the specifications of the upcoming flagship device along with the schematics and instructions. Showcasing a series of drawings of the phone’s design as well as the full specifications sheet, a 281 page internal service manual was posted online. This sort of issue can be a great damage to the company as this not only reveals the company’s technology but as it also diminishes the consumer’s expectations toward LG’s newly introduced mobile phone, LG Nexus 5 would not be as successful than what LG would have expected.