After reading Scott Song’s blog regarding Beats by Dr. Dre, I couldn’t help but think back to my summer of 2011 when I was considering buying a brand new pair of headphones. At the time, I was considering between three brands of headphones which were Beats by Dr. Dre, Bose, and Skullcandy. In the end I ended up purchasing a pair of Skullcandy earbuds which broke in a short time of three months, leaving me in much regret for buying them in the first place.
During my information search period of the buyer decision process, I looked into many different forums that compare the different headphones. In these forums, Skullcandy headphones have been said to have relatively good sound quality but break very easily. This I experienced first hand and agree they do in fact break really fast. However, the amount of reviews that showed satisfaction in Skullcandy headphones slightly out weighed the bad and so I chose the Skullcandys.
After taking Comm 296 marketing, I related back to this decision process and noticed how the opinion of other consumers affected my decision a lot more than the information on the company’s website. Seeing how Skullcandy had so many bad reviews regarding their malfunctioning headphones, they should consider finding ways to create customer satisfaction by engineering more lasting earbuds. This may help eliminate the bad reviews given by consumers and generate more sales.





playing with them when they get home. However, one thing sets these mompreneurs aside from regular soccer moms, and that is moms strive to reach their entrepreneur dreams. Take Julie Kelly for example. Kelly is a mother of two and has the daily routine of seeing her kids off to school and welcoming their return after school. The period between those two actions is where Kelly carries out with her business named Chilly Dogs. Her business is making clothing for large dogs, such as Great Danes, to keep these massive beasts warm during the winter. Although her business is small, Kelly’s Chilly Dogs home company is certainly successful with 25 per cent growth every year for the past decade. This comes to show that entrepreneurs can be anyone and still be successful if done with the right procedures.
