Before the iPhone reached the mobile market in 2007, BlackBerry was the king of the smartphone market. People were addicted to its small screens and physical keyboards and its secure network is favoured by companies and governments as well. In 2003, after RIM launched its first BlackBerry smart phone, it shares quadruple during that year to nearly$15.

How could such a reputable company quit smart phone arena gradually? The reasons are various.
- Target consumers are too narrow
BlackBerry was primarily focused on the business side of smartphones, they tend to make their screen smaller and maintain physical keyboard so that it would be more secure and easier for people to check their e-mails and type e-mails with physical keyboard layout. However, they failed to foresee the trend where people prefer to have phones which have bigger screens, virtual keyboards and simple to operate. As a result, they lost tremendous market because of this.
BlackBerry has its own operating system called BB. However, since there is not a lot of BB users, many firms refuse to make apps for BB operating system because they can’t get profit from doing it. BB doesn’t even have apps like snapchat, Facebook, Instagram on it. These apps are more likely to be essential demand for most of people these days.
- Reluctant to innovate and change
Smart phone arena is very competitive, other companies like Google, Apple, Android continue to evolve and innovate. They are always trying to provide better service for consumers and that make BlackBerry looks very stagnant in the comparison. Even though they tried to innovate and came up with new devices with bigger screens, virtual keyboards, it is still nearly impossible for them to catch up on apple. Unfortunately, they are too late in the game.
- Delay in the release of their Operating system
BB10 delayed its launch for not just a few weeks but a couple of months, which really challenged the patience limit of its customers. The result is that the features of its new system cannot make up for the consumers’ disappointment.
During the months of delay, Blackberry fired a large number of staff and begged for consumers’ patience. Eventually, it was not surprising that heartbroken Blackberry users abandoned it and embraced Apple and Android phones.
To sum up, when RIM should’ve made a business model canvas before they made decisions. They can have a clear vision of their own weaknesses and advantages that way in order to avoid decline.
References: https://www.google.ca/search?q=blackberry+stock+price+drop&biw=1600&bih=794&source=lnms&tbm=isch&sa=X&ved=0ahUKEwi22OKvkr3PAhVC7WMKHdofAWYQ_AUIBygC&dpr=2#imgrc=_
http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/electronics/10329499/The-rise-and-fall-of-BlackBerry.html
http://www.newhua.com/2013/0819/228893.shtml
https://www.quora.com/What-is-the-reason-for-the-decline-of-BlackBerry-phones