Influencing Consumer Behaviour: A Positive or Negative Outcome for Consumers
While browsing through Shopper’s Drugmart, I found myself searching the internet for reviews on a specific product. Review sites aren’t limited to only products, but there are also review sites for restaurants (Urbanspoon) and movies (Rotten Tomatoes). Statistics show that 97% of consumers use these review sites to decide on what to purchase. These reviews will influence their decision on purchasing the item, however, there seems to be debate on the reliability of these review sites. Just about anyone can […]