Writing with the Right Attitude: You attitude
This assignment was beneficial to learn new writing skills that I hadn’t really considered much in my previous writings. I found it a bit challenging at the beginning to identify where not to use and where to use the “You-Attitude”. With the use of “You-Attitude”, giving suggestions with avoiding criticizing the writer’s error and giving generalized corrections were challenging but worthwhile. This assignment was a good practice to keep a positive and objective tone and voice while advising corrections as well as reinforce the professional e-mail writing schemes.
Writing Business Letters
I really enjoyed this assignment. I wrote two letters, one of which is a complaint letter to a company requiring some compensation for the dissatisfaction of the service/product, and another letter from the company’s point of view that responds to the complaint letter delivering “no” to the demands while keeping courteous appreciation of the complainant’s correspondence. I have been the complainant, but haven’t put myself in the shoes of the company. I used my real-life experience as a customer with my cellphone provider that happened through the phone. Now I understood writing an email saying “no” including appreciation of the customer is not simple as it looks, but rather, it requires professional writing skills and a well-organized structure.
Drafting Formal Reports
Writing the formal report draft was not progressed as I planned due to the difficulties of the data accessibility to estimate the construction budget and getting sufficient numbers of responses from the survey. These unexpected hurdles should have been considered before proceeding with the project. Due to the reasons, my draft version contains parts “WILL BE ADDED/UPDATED”. Nonetheless, the process of writing the formal report was a good exercise to utilize the writing skills gained from the previous units.
Review and Reflect: Peer Review of Formal Report Draft
I was given the opportunity to review Avani’s formal report draft. Her work was undoubtedly well written with a high level of completion. She presented professional and concise writing techniques throughout the report. Peer-reviewing such great work was an appreciation; her writing gave me insight and constructive criticism on my work such as the use of a content table and the use of appropriate and various types of visualizations. Moreover, how she cited references to support her assertion was inspiring, which implies her professionalism. These aforementioned points and many other excellent writing skills in her report helped me to reassess my own work.