I was reading another classmate’s blog post about Windows 7 and was reflecting on my own experience with the product. I recently switched from Vista and have experienced a fair bit of “buyer’s remorse”. I was unable to simply upgrade and so I had to do a custom install which meant that all my programs and settings were reset, and much of it was lost even though I backed up my computer. Vista had been causing me problems, which I hoped the upgrade would fix, but it ended up introducing a whole array of new problems.
The Windows 7 marketing campaign, focused on the product being “My idea” – exactly what each of us want. But in my case, it ended up being someone else’s idea that really wasn’t ideal for my needs. While the product certainly has some benefits, the positive feedback I had heard about it outweighed the actual value I feel I received from it, resulting in my expectations being to high and my overall satisfaction lower.