Xiaomi is a smartphone maker from China. The company was founded in 2010 and officially established its first phone in 2011. During the last three years, it has achieved success. One of the most essential reasons is that it attaches great importance to customers’feedback.
Being aware of what customers need can lead a firm to success.”Product managers at the company can spend half their time perusing the company’s active user forum “,and Xiaomi improves its products frequently. Since Xiaomi has not been founded for a long time, and the scale of the company is not that large, it is easier for it to make reactions to change. In the long run, Xiaomi would definitely expand its scale. Whether it can maintain the high frequency of improvement is a determinant of success.
http://gadgets.ndtv.com/mobiles/news/chinas-mini-apple-takes-slice-of-smartphone-pie-302577