The only context in which I can reflect on this question is my MET experience. I’ve enjoyed the variety of media I’ve been exposed to in the courses I’ve taken. Watching videos from time to time has made a welcome change from reading articles and is particularly useful as a change of pace in a distance-based program, where you’re actually not being lectured at all the time. I thought the Wimba exercise at the beginning of 565 was a great way to create community and I’m sorry I missed participating in it.

Despite being a very different experience from my other two degrees, I’ve found the MET program very satisfying. The wide range of ways we absorb information here – discussions, small group projects, hands-on experimentation, videos, audio, written assignments – overcome any initial concerns that it will somehow be a ‘lesser’ experience. It is, if anything, almost too rich!

And that, I think, is the only drawback. Now, as we swim in a sea of information rather than having to track it down bit by tiny bit, those of us who grew up in the age of information scarcity have to learn new skills and think new ways. The impulse to try everything has to be stifled; a different kind of mental discipline is called for, one that helps you ignore many tempting sideroads if you’re to finish what you need to get done.

Laura

Back in May I attended CALL, the College Association for Language and Literacy – the professional association for college English instructors in Ontario. Five of the sixteen sessions this year dealt with teaching and technology in some manner, which is more than last year. The conference was held at Fanshawe College in Ontario, where all the classrooms on the main campus are wired. In addition, the English department is blessed with a wonderful ‘Teaching and Technology’ leader in Wendy Wilson. Wendy gave a terrific presentation on how she’s been experimenting with wikis with her sixth-semester architectural technicians for their required technical writing class. Next fall, she’s planning to have her sixth year students help collectively create the material that her first-year students will be using.

What I found most interesting about the conference overall was the tension between those who want and enjoy teaching with technology and those who don’t and won’t. There were a couple of interesting discussions around access – most of the people in the sessions clearly assume that college students all have laptops or relatively easy access to technology. And indeed, much of what people in higher education aspire to assumes that we’ve achieved one-to-one. However, there are programs (like nursing, for example) that attract a high number of new immigrants. One delegate, an instructor who teaches English to these students at Humber, was passionate about the lack of access many of his students have. The usual response was made by the audience – but they can use the lab! His point, however, was that these students didn’t know how to type. They worked, often full-time, as well as going to school. For them, digital was a very significant hurdle.

It was a very thought-provoking discussion. And it left me wondering more about some of the research I’ve read in the last year about how digital can privilege those students who already do well but it widens the gap between those who do well and those who don’t. Which isn’t really the point – the promise of digital was really about closing that gap.

Laura

Posted by: | 5th Jul, 2009

Wikis

Consider how the group collaboration and discussion within the wiki space differed from what you are accustomed to in a standard threaded discussion space (like the one we’ve been using throughout the course in WebCT Vista). What kinds of advantages do you see in using wikis for group collaboration? What are some of the challenges of working with others in a collaborative wiki space?

Reflections on using the wiki as a classroom vs threaded discussions

I find using the wiki as a collaborative space both challenging and rewarding. I’ve used wikis in both synchronous and asynchronous situations and in a large group (this class – 25, I believe) and in a small group (4 of us working on a group project for 512). How well it works depends in part on what kind of conditions it is being used under.

My own experience says that small-group-synchronous works better than larger-group-asynchronous. In part, this is because a group the size of ours is just large enough for us to feel constrained about editing each other. Even in a small group, it is difficult to step up and edit other people’s work, for fear of giving offense. A huge-scale project like Wikipedia avoids some of these issues (although not all, as the controversy on Michael Jackson’s death showed this week – see http://news.cnet.com/8301-1023_3-10273277-93.html for a brief report of the controversy.) But in a smaller group, particularly if you’re working synchronously, it is easier to ask permission to edit, or to edit with the right spirit. Because I’m trained as an editor (although I’m now the lunching kind of editor, not the spelling-and-grammar kind of editor) and because of the environment I work in, editing is second nature. It is also something you get a very thick skin about very quickly, or you don’t survive. My experience with authors – even with experienced authors – is that this isn’t the case among the general population. So when I’m operating in an environment like the wiki we used this week, I do try to be careful. I’ll be curious to see how constrained my classmates felt or didn’t feel about editing.

Two further observations: I find it difficult to come to an assignment with the list already made, which is one of the difficulties with working asynchronously. A list that is already made creates invisible parameters around one’s thinking, so that it becomes harder to think creatively about the assignment. I found that my response was to tinker with wording rather than contribute original thoughts. Without an immediate conversation to create the background, I found it difficult to sort through whether our five suggestions were sufficiently differentiated.

Finally, in this week’s example, I think we missed the boat (myself included!) by failing to connect our discussion to our lists of 5. We commented on each others’ sightings, but not in any particular depth, in part because of the physical arrangement, with sightings on one page and discussion on the next – learning to quickly move back and forth is likely something that takes practice. It was also more difficult than in a threaded discussion to create a sense of conversation – we simply added comments to a scroll, so it was harder to create the comment-and-response that you get in a threaded discussion. Blogs would have a significant advantage here, as you can comment directly on a particular posting, which has the advantage of gathering all of the ‘like’ comments in one place, creating the back and forth of a conversation.

References:
McCullagh, D., ‘Michael Jackson’s death roils Wikipedia’ CNET News, 25 June 2009, retrieved from http://news.cnet.com/8301-1023_3-10273277-93.html

Posted by: | 4th Jul, 2009

Web design

Wow, I’m behind on my reflections, so they’ll come fast and furious in the next week. I have, in fact, been experimenting with a variety of the tools in the toolkit. There just never seems to be quite enough time to jot down my thoughts. I need to develop a new kind of discipline for this course.

I’ve never created a web page, so experimenting with the various software for this part of the toolkit was a brand-new experience for me. In general it seemed very straightforward … until the part where I had to export came in. That was the real challenge – saving the file in the format that WebCT liked and that I could find on my brand-new Mac (I’m adding a new operating system to the mix for this course. I’ve never touched a Mac until about six weeks ago. Wouldn’t want the learning curve to be shallow!) As well, it took some experimenting to translate WYSIWYG into what-you-see-is-how-WebCT-gets – the files look too small, too squinched at the top of the page and so on. Like any system I suspect it would take me a few weeks of practice in order to determine what type size, kearning, and so on work well in the web editor for uploading. Just because it looks nice in the Amarya box does not, in fact, mean it will look nice once loaded.

I work in a context where design is an important part of what we do. I’m involved in decisions about design all the time (although I really, really hate covers – if I had my drothers, all my books would have plain brown paper…) and it is an interesting challenge to translate the design knowledge that I’ve picked up over the years into the digital space, where the rules are quite different. In digital space, you want to use sans serif type; you never want to use sans serif in a book, because it just isn’t that readable over long stretches. I’m curious as to how the sans serif convention for web pages developed and why? It raises a chicken-and-egg question for me – do people read in small snippets on the web because we don’t use a readable typeface or do we use a typeface more suitable for short passages because no one reads long ones? Something to ask the design director at work!

Laura

Posted by: | 31st May, 2009

WebCT – taking the plunge!

This week I finally had a chance to dive into the toolkit and start working through the exercises there. I’ve chosen to do my work this term in WebCT. I chose this, rather than the more popular Moodle, for a couple of reasons. First, I took ETEC 510 (Design of Technology-Supported Learning Environments) last semester and had a chance to develop a course in Moodle. I think it is important to stretch as many muscles as we can in the program, so I decided to try a different LMS this time around. The second reason is that much of the work I do will be developing tools for the commercial LMS platforms. At the moment, it appears that the big textbook companies (mine included) are unwilling to do much work within open-source LMSs, because we are unable to pincode, and therefore protect, our content.

I found the comparison exercise surprisingly difficult. I thought it would be a fairly straightforward exercise in pulling information off the Moodle site and the Blackboard site. Clearly Blackboard isn’t putting much corporate muscle behind WebCT Vista these days, however, as it was virtually impossible to find any information about Vista. I’m curious to know how everyone else has made on on this activity.

Working on setting up my course in WebCT/Vista was quite fun. Because I’ve got exposure to the system as a student, I found it easier to work with out of the gate, compared to my experience last semester with Moodle. Moodle ‘looked’ different and therefore I spent quite a lot of time hunting around, entering things and getting unexpected results, and so on. As I worked through the list, it occurred to me that – had I done this before we met Benoit – I would likely have upped my time estimate. I got stuck in a few places, but never for more than a few minutes. In reality, the biggest headache was toggling back and forth between the instructions in the course shell and my sandbox. Trying to go paperless meant I kept losing my place! I found myself concentrating too hard on where I was in the list and what I needed to look for rather than just poking around and tossing a few things up. That will be the next step. 

All in all, a pretty good experience!

Laura

Posted by: | 21st May, 2009

Taking off!

The best journeys start with a map, but are flexible enough to recognize that sometimes you’ll see an alley with an intriguing building that you just have to take a detour to see. ETEC 565 and the MET program overall are my map on my journey to the world my kids will live in. Along the way, I hope to learn some specific kinds of technological tools – how to create for C/LMSs, for example. More than that, though, I hope to learn how to think about learning. 

I’m not a teacher, so some of the criteria we’re looking at in the exercise apply less to me than they do to most of the group. That said, the core of my job is to create tools that help facilitate learning, so that’s where I’ll start. Because the context I work in is unfamiliar to most of my classmates, I’ll ask for your indulgence and take a little bit of time to describe some of the basics of what I do. 

Traditionally, the job of an acquisitions editor at a textbook house involves deciding what kinds of books we need to publish. I’m then responsible, working with an author, for creating the overall architecture of the individual book/digital project. Student engagement is one of the things we talk about constantly – how does this book engage students, draw them into the subject matter? As all of you know, being familiar with textbooks as both students and teachers, the general techniques are pretty standard – illustrations, use of colour, learning objectives at the start, questions to consider at the end; boxes inserted into the main text to provide additional information or case studies, or ways to tie the subject matter to students’ lives. I’m always looking for new hooks, ways in which the books I publish can distinguish themselves from the other books on the market. Two of the markets I work in – English and sociology – are hugely competitive, and student engagement is always at the core of the constant struggle to distinguish my book from the 18 others that tempt instructors to say ‘All intro soc textbooks are the same!’

In the 20 years I’ve been in publishing, things have changed some, but not as much as you might expect. I would argue, though, that the pace of change is picking up. All of the big publishing companies have moved into digital in a big way, but at a very high level – creating proprietary course management systems with pre-loaded content rather than putting muscle into working within existing course management systems. Over the last couple of years I’ve become convinced that we need to develop digital-age competency at the level of individual project planning – the level at which I work. The analogy I’d make is that I know enough about how physical books are used and produced to be able to design them, although I don’t have any particular expertise in book production. I now need to have enough knowledge about the basic frameworks for digital production and presentation of knowledge that I can design for that context as well. At the moment, the IT people still rule the way we create digital products for students, which is the equivalent, in my mind, of having the typesetter or the printer create a textbook. So, that said, I’ve set out on the MET journey – like all of us enrolled in the program, the fact that we’re here and actively engaged in learning about this brave new world is proof that we are striving to achieve goal #5, engaging in professional growth and leadership. 

The MET is at the core of how I would evaluate myself against the NETS. The program has inspired me to take a number of concrete steps to take the theoretical knowledge I’m acquiring and move it into practice. Last fall, for example, I started a cross-disciplinary discussion group at work: totally voluntary and informal, it is a place where people from the K-12 division, our media services division, and the higher education division who are interested in the integration of technology into textbook publishing can come together and discuss anything and everything. We meet about every 4 weeks or so and have talked about a huge range of things, from showing each other new products we’re working on, to comparing how things are moving in the K-12 market v. universities and colleges, to talking about particular internal productivity tools and how one division is using them compared to the other. I’ve also been involved in a cross-group company project and got the group to use a wiki platform to record and contribute to the discussion, as well as Survey Monkey to help us sort through our ideas. These activities I would characterize as modeling digital age work and learning – standard #3. 

I’ve also started to create new types of products that shift the balance between print and digital. Instructors in higher education aren’t ready yet for completely digital solutions (the same is true of K-12, based on my discussions in the MET) so creating new digital solutions is like walking a tightrope. I have to balance the needs of the future against the realities of the present, all in the context of having to be able to make a case for profitability to my colleagues. Because it takes time to develop new products, particularly digital ones, I have to have a sense of what is out there on the horizon. I have to be thinking all the time, though, about the middle of the pack, not early adopters. In terms of standard #2, designing and developing digital-age learning experiences, I’ve been able to apply the knowledge of gained from the courses I’ve taken through the MET almost instantaneously. Increasingly I’m able to think differently about producing tools for learning – I’m thinking all the time about the affordances of digital spaces, their flexibility in space and time, and what that means for how we develop educational tools. 

My flight path:
What I’m hoping to get out of 565 is to continue to build on my growing sense of what kinds of tools work – regardless of the platform or space they are built in – for teachers and students. That is so broad as to be almost meaningless, but the courses I’ve taken so far in the MET program have convinced me that what will be essential to survival in the future of educational publishing will be a mental orientation rather than a specific set of skills. Or rather, a matching of my existing skills (listening to instructors, evaluating projects on their merits, for example) with a new flexibility in terms of how we deliver what we do. It is like moving from two-dimension chess to three-dimension chess. I’m very interested in the first section, on LMSs, because I see that as the space I’m most likely to be designing for in the near future. I’m also very keen to look at the theoretical underpinnings and research based studies around how new communication tools and social media actually boost the way people learn. I had a fascinating lunch a couple of weeks ago with a cognitive psychologist, who specializes in how people learn math. One of the things we talked about was the concept of ‘learning styles’ – her argument is that there is absolutely no research base underlying the theory of learning styles. So the other goal for me in 565 will be to try and dig more at what kind of research we’re doing on these new techniques; how can we enjoy the ‘coolness’ factor while satisfying our academic selves that what we’re doing is grounded in actual progress for students. 

Laura

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