Mingchi Choo's Blog

Andrew Leong brought up some very important and relatable points in his blog post regarding “Christmas creep,” which is a term describing how companies aim to artificially lengthen the holiday season. I think we’ve all had that moment where, upon hearing the first notes of Christmas carols streaming through the mall way too early or seeing Christmas displays before Halloween, we’ve wanted to give the instigator a piece of our mind. Granted, the statistics show that a good number of people (40%, to be specific) have reported purchasing Christmas presents before Halloween. Looking at social trends, it’s possible that the rationale behind this, for both marketers and consumers, is the social trend revolving around how people nowadays tend to consider themselves extremely busy. But isn’t there a certain point at which Christmas is creeping a bit too close, though? The trend is that it’s been getting pushed earlier and earlier, so a decade or two from now, will we start hearing those sleigh bells jingling in the middle of summer?

That scares me, to be quite honest, but maybe I’m just old-fashioned. Personally, I think that going out of your way to buy gifts months in advance turns a holiday revolving around giving into more of a chore. To put it simply, it detracts from the Christmas spirit. Of course, one could always argue about how rampant consumerism has already destroyed the values of Christmas a long time ago, but that would be digging into a whole new can of worms. The bottom line is that I think holiday advertising should stay where it is, since regardless of whether consumers buy presents sooner or later, they’ll still have to eventually. At the very least, marketers should focus their efforts on that ‘eventually’ for the sake of relevance.

Be funny. It sounds so much easier than it really is, but Tesco Mobile mixes a wonderful sense of humor and witty remarks in what may be the perfect blend. The fact that they’re relatively active, with over 40,000 tweets to date, has probably helped as well. In general, when corporate Twitter accounts reply to consumers, that alone is already enough of a pleasant surprise. Adding in a dash of laughter makes it all the better, as several other companies may have found as a result of their tweets going viral.

Entertaining to read as these tweets always are, there’d been a question in the back of my mind for a while: what was the point? Paying people to sit in front of a computer and come up with sarcastically funny replies to tweets didn’t seem like the best allocation of resources at first glance — but then, I read the following blog post by AdFreak. Although other companies likely have their own goals and focuses when it comes to creative use of social media, the aforementioned post provided an eye-opening, closer look at a specific company’s strategy for social media. To put it simply, they’re employing Twitter to change consumer perceptions of their brand name, something which I feel holds a lot of potential in this time and day. If people find things funny, they’ll probably follow for more. This way, they’re not forcefully shoving their content down the throats of consumers and hoping they’ll react. Instead, people are becoming interested in Tesco’s content of their own free will, which is an amazing use of social media in my opinion.

I’m looking forward to seeing what other strategies we’ll see from other companies in the future if they ever choose to be as open as Tesco was with theirs.

Related Links:

AdFreak: Why Tesco Mobile’s Hilarious Twitter Feed Is Actually No Joke

AdFreak: Is This the World’s Chattiest, Cattiest Corporate Twitter Account?

Mashable: 20 Funny Tweets Your Brand Should Take Seriously