PDF Version: Mitchel Sharko – Professional Resume – Jan 2021
MITCHEL SHARKO, B.CS. ICS, B.SC.
Mitchel(dot)sharko(at)gmail(dot)com
Summary of Qualifications:
- Bachelor of Computer Science Grad
- Ten years of professional work experience
- Experienced with Microsoft software (Word, Excel, PowerPoint, Outlook), Adobe, Oracle Tools (Contract Manager)
- Developed programs using Java, C++, C
- Organized, Committed, Team Player
Education:
Grad 2020
Bachelor of Computer Science ICS Grad UBC Vancouver
• Commerce focused electives
Jan 2013 – Apr 2014
Part-Time Student UBC Okanagan, Kelowna, B.C.
• Studied Spanish and Finance while working full time
Grad 2012
Bachelor of Science University of Alberta, Edmonton, Alberta
• Major in Biology, Minor in Economics
Sep 2011 – Dec 2011
Study Abroad Student Lancaster University Lancaster, U.K.
• Studied Medical Microbiology, Aquatic Biogeochemistry and Economics
June 2007
High School Student Kelowna Secondary School Kelowna, B.C.
• Graduated with Honors
• Completed Career Science Program, Applied Science Program and French Immersion Program.
Work Experience:
Sept 2018 – June 2020
Banquet Server, Fairmont Pacific Rim, Vancouver, B.C.
• Provided synchronized service during every event with elements of luxury tailored to each individual
• Served in events with 4 – 350 individuals
May 2018 – Sept 2018
Server/Supervisor, Cabana Bar, Fairmont Pacific Rim, Vancouver, B.C.
• Responsible for helping to develop a seasonal team exceeding five star standards set by LQA and Forbes, and increasing average check year-over-year
• Strong ability to up-sell leveraging a working knowledge of all menus across the hotel
• Consistently received positive written reviews emphasizing excellent customer centric service
• Developed a strong understanding of Fairmont hotel software including Avero, BirchStreet, and Royal Service
May 2017 – May 2018
Junior Server, Lobby Lounge, Fairmont Pacific Rim, Vancouver, B.C.
• Ensured Forbes and LQA five star standards were maintained throughout all dining experiences
• Responsible for prompt delivery of services and acted to maintain clean working environments
Jun 2015 – Aug 2015
Membership Consultant, Steve Nash Sports Club, Vancouver, B.C.
• Consultation with current members and future members
• Helping clientele with fitness goals, and management of referrals
• Met and exceeded personal training sales goals by 125% within the first full month of working in this position.
Feb 2015 – June 2015
Front Desk Attendant, Steve Nash Sports Club, Vancouver, B.C.
• Greeted members, processed payments, balanced daily transactions
May 2012 – Aug 2014
Document Control and Travel Coordinator, Ledcor, Kelowna, B.C.
• Submission of RFIs using Oracle Tools: Contract Manager
• Mobilized equipment to projects all over BC and Northern Alberta.
• Created Operation Manuals tailored to each project
• Procured light industrial equipment
• Coordinated the logistics of personnel to site from across the country
Sep 2010 – Dec 2011
Intramural Referee, University of Alberta, Edmonton, AB
• Part time work as a referee for intramural sports
Jun 2006 – Aug 2011
Labourer, Level 2 First Aid Attendant Ledcor, Kelowna, B.C.
• Ensured care is provided effectively when needed
• Focused on being proactive, communicating with the Supervisor when safety hazards arose
Volunteer Experience:
Jan 2016 – Present
Class Liaison, UBC Vancouver, B.C.
• Hold class discussions to determine ways of improving communication between professors
and students and actively proposing alternatives to improve the learning environment
Sept 2012 – Sept 2014
Coordinator, Korol Cup, Kelowna, B.C.
• Coordinated hockey players, games and daily events taking place for the yearly event conducted over a four-day period.
April 2014
Labourer, Earth Day Clean Up, Kelowna, B.C.
• Cleaned up debris along streets and in creeks which had amassed over time.
Certification:
October 2015
• Serving It Right Certified License # 1510150104R
Jan 2014 – Jan 2017
• Occupational First Aid Level 1
Interests:
• Volleyball, Squash, Golf, Snowboarding, Travelling, Computers, Music, Board Games
• French: Advanced Speaker, Reader and Writer
• Spanish: Novice Speaker, Reader and Writer
• Mandarin: Novice Speaker, Reader and Writer
References: Available upon request