Measuring “Success”- Beyond the numbers
Posted in Uncategorized on Nov 27th, 2010 No Comments »
Should a business only look at its financial statements to find out the state of its business? Dr. Robert Kaplan of Harvard Business School and Dr. David Norton believe not. According to them, a balanced scorecard must be used to appraise the business, decide its strategies and also measure the employees’ performances. By using this, […]