Technological strides, smart business or a security nightmare?
by admin
Comfort Care Services thought it had made great technological strides by issuing laptops to about 200 of its mobile workers last year. The firm which provides housing and rehabilitation services for adults with mental illness and other special needs, thought it would improve the efficiency of their employees.
Some employees didn’t want to go through the multi-step logon process. Others worried that pulling out a big, black piece of hardware would upset their more anxious patients. Therefore, about 30% of the laptops deployed were barely touched.What the administration thought would be convenient for the employees, turned out to be a hassle when it came to patient visits, and was not beneficial for the patients.
Technological devices are to be found everywhere inn our society. Most businesses find the technology helpful to keep up with the rest of the world. But technology also means that a lot of sensitive information is out on the world wide web. In cases like this, where the company deals with adult and people with mental illness, it is important to protect the information and help protect their personal data. To combat such issues, some companies try to ban all on-the-job use of personal devices. But given their pervasiveness, that’s not always realistic.