The article linked below asks the question “Does India have business ethics?”

http://www.thehindubusinessline.com/opinion/india-lacks-business-ethics/article5093688.ece

One of my eventual goals in life is to travel the world, and India is on the list of countries I mean to go to. Or at least it was, after reading this I’m not so sure. One of the points the author raises is that India’s tourism industry has been hurt because of poor customer service. That’s really bad in an industry where customer service is one of the most, if not the most, important things.

The interesting thing about this article is the proposal that a moral degeneration in Indian society has lead to disrespect in business life. I’ve heard people cry that there’s a corruption of moral’s in the U.S., but I can’t really point to an instance where I’ve talked to someone rude who worked in retail, or customer service. In the United States there’s an expectation that when you go to a job, you’re supposed to act professional. I’ve never heard anyone question that before, not when I worked as a teaching assistant or when I worked in radio. It seems fairly simple.

I think that Indian management should be clearer on what is expected of their employees, and that India’s government needs to clamp down on bad business practices. And I agree with the article on that the business culture of India needs a major reevaluation.