UBC has a $2 billion annual operating budget, a faculty consisting of 10,186 workers, and 57,706 students. Considering these stats, I find it striking that an institution, not only the size of UBC, but also with its prestige, can operate an “Online Learning Management System” that crashes on a weekly basis.

The Business Technology Management (BTM) team controlling Connect is providing a poor example of how to deal with Management Information Systems (MIS) when, ironically, inside the doors of Sauder students are learning how these two groups can work together efficiently. It appears that UBC has been conned into paying an unknown but expectedly large sum of money for something that is simply poorly constructed, and even more poorly managed.