One of my favourite stores to shop at is Nordstroms, an upscale department chain store located in the United States. Nordstroms is a one-stop store and sells clothing, shoes, make-up and accessories for women, men, teenagers, and children. This store has always been my favourite because of one of its departments: the shoe department. The shoe department is run efficiently and has great customer service. There is a floor manager who circulates throughout the department and is connected by headsets with the many sales associates who are working. Once summoned by the manager, someone arrives quickly to assist the customer. Nordstroms focuses on having quality service throughout its departments since its targeted customers are usually people who are expecting more customer service throughout their shopping experience.
As a result of being an upscale store, the department store has seen a decrease in sales because of the poor economy in the United States. Consequently, Nordstroms has been looking to expand its chain into Vancouver since Canada’s economy has not been as affected. Scouters for Nordstroms have been searching for a location in the downtown Vancouver area that could accommodate the store’s normal size, which is a lot bigger than most stores currently located downtown. Unfortunately, for that reason, the chain will probably not come to Vancouver for a few years as it wants to find the perfect location for its store.
Nevertheless, I am still excited for the department store to head north and am anxiously awaiting its arrival.
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