I agree with Steven’s blog post about the truthfulness and accuracy of ads. Companies, especially high-profile ones, need to ensure that the messages that their ads send is not only effective in enticing customers, but also is accurately reflective of the company and the product it is trying to sell.
Brand image and reputation are incredibly important to customers, and in order to protect those, companies need to be honest with their customers. Steven’s example of Nike’s sweatshop scandals is perfectly illustrative of the backlash that failing to protect those two factors can lead to.
Luckily, some companies are beginning to take a stand such as Jacob, the Canadian clothing company that has refused to retouch the models in their ads since 2010. Instead of falsely depicting what its products will look like on customers, Jacob has chosen to display its products in an accurate way, thereby increasing customer’s trust in the company and its products. I predict that this “honest” advertising is going to be a trend and will take off most notably in the fashion industry.