What is behind the Walmart’s picking-up service?

This blog is based on Shan Jiang’s blog called: “Walmart’s Making Pick-up Convenient”.

walmart-pickup1

In Shan Jiang’s blog, she mentioned that how Walmart Canada improve its picking-up service. She also discussed the benefits that Walmart Canada gains from the picking-up service. At last, she said that the remote selling and buying are becoming world trends today, and many online sellers should hold the opportunity by providing good delivery service like Walmart Canada does.

ecommerce

In recent years, I saw the expansion of e-commerce and the good shopping services that e-commerce provides. People are attracted by the convenience and cheap price of online shopping. However, the e-commerce has some negative effects on the traditional market. The small retailers like grocery stores face huge competitions and may be forced to leave the market, because more people use online shopping. Moreover, Since customers are unable to see the goods before making purchases, there is an incentive for e-commerce to sell fake products on websites.

In conclusion, from the Walmart’s picking-up service, I see the popularity of online shopping and the impact of the online shopping to consumers and the market.

References:

http://www.123helpme.com/view.asp?id=46081

https://www.quora.com/Is-online-retail-destroying-a-way-of-life-and-taking-away-a-lot-of-jobs-in-turn-harming-Indias-econom/

Image sources:

http://supermarketnews.com/retail-financial/walmart-delighted-grocery-pickup-site-test-continues

Famous western fast food chain restaurants– How they achieve success in China?

This blog is based on Angela Chen’s blog named:” Explore the Marketing Strategy of Fast Food Restaurants.

In Angela’s blog, Angela lists several marketing strategies that fast food restaurants apply, and she explains why these marketing strategies are useful. Based on her thoughts, I want to explore how these western fast food restaurants succeed in China.

First, China was a new market and had good economic policy when lots of western fast food restaurants decided to start their business in China. Deng Xiaoping, the second president in China, carried out economic reforms which allow the foreign business and capital to enter the Chinese market. At that time, the Chinese market lacked the new types of business such as fast food chain restaurants. Thus, in the market that lack of competitors, the western fast food chain restaurants such as KFC and McDonald’s can easily gain market shares.

kfc

KFC’s breakfast in China

Second, many western fast food chains change their menu in order to cater the taste of Chinese people. Western fast food chains know the reason of previous success in China is that they entered the market in an appropriate time. In order to make the western fast food chains more successful in long term, western fast food companies should improve their products to attract Chinese people. For example, the KFC has many new dishes, such as porridge and fried bread stick which are Chinese traditional dishes. By providing Chinese style food, the KFC appeals to more customers with different ages in China.

kfc2

KFC’s birthday party

Third, the western fast food chains pay lots of attention on China’s youth since the youth are abler to accept the new stuffs. The fast food chains tend to launch new products and services to attract the youth in China. For example, McDonald’s provides children with the ‘Happy Meals’ which including a combo and a little toy. KFC holds and manages the children’s birthday party in China. All of these methods draw children to consume.

References:

http://foodtank.com/news/2013/08/western-fast-food-chains-flourish-in-china-rates-of-obesity-and-diabetes-sk

http://studyinchina.universiablogs.net/2013/11/25/western-fast-food-chains-in-china/

http://archive.armstrong.edu/Initiatives/history_journal/history_journal_west_meets_east_kfc_and_its_success_in_china

Image sources:

http://everything-pr.com/treasury-wine-estates-pr/52517/

http://www.cookingmomster.com/?p=3311

‘One for one’ business model: Worth to apply or not?

This blog is based on the reading materials from class 20 “What is Social Entrepreneurs?”, “Toms Shoes: A doomed vanity project!” and “The broken buy one give one model”.

After reading these three articles, I am opposed to the ‘one for one’ business model because this business model is not profitable in long term and may disrupt the market.

First, ‘one for one’ business model cannot let companies make more profit in the long term. Since companies have to give away free goods when every customer makes a purchase, companies raise the cost of each product sold. Thus, the profit of each product that companies sold decreases. Moreover, companies can increase the number of sales by showing customers that companies help the poor. However, in long term, customers consider more about the quality, design and utility of a product when they decide whether to buy it or not. In this situation, the ‘one for one ‘business model seems costly and useless.

Toms’ ‘one for one’ logo

Second, giving away free goods affects the market of the place which accesses these free goods. Many local merchants are forced to exit the market since people can get the free goods and don’t need to buy goods.  For example, in the case of Toms Shoes, Toms Shoes does help poor people in material assistance. However, giving away free shoes cannot solve the poverty fundamentally. Instead, Toms Shoes hurts the local economy by pushing the local shoes manufacturing companies quit the market. The people who rely on shoes market to make living, such as raw material suppliers, workers and dealers, may face the risk of layoff.

In conclusion, one for one business model is not beneficial for both companies and poor people. In order to become a company that creates shared values, the company should do some real practices to boost the economy and to reduce poverty.

Image sources:

http://exygy.com/the-one-for-one-business-model-evolving-beyond-novelty/

How the Chinese modern culture-Single’s Day affect the Chinese market

This blog is based on the external blog named: “This Is What It Looks Like When a Company Sells $9.3 Billion in Merchandise in A Single Day.” by Hayley Peterson.

Single's Day Chart

In Hayley Peterson’s blog, she mentions that Alibaba, the largest e-commerce company, offers a deep discount during the single’s day in China and thus makes a lot of deals. This blog inspires me to discuss how single’s day affect the market and the behavior of customers.

Single’s Day, which originated from Nanjing University in 1993, is a festival that single people celebrate themselves to be single. It holds in every November 11st, and it gradually becomes popular on internet and among young people in China. In that day, single people will have a “single dinner party” or buy gifts to each other.

Many sellers in shopping malls and on TV see that the Single’s Day is a great marketing opportunity for them to increase the number of deals and to make more profit. These sellers start to hold the shopping event which offer big discounts to customers. In recent years, with the development of e-commerce, the Single’s Day gradually becomes the online shopping day in China. Many online merchants begin to give discount to customers. For example, the biggest Chinese e-commerce company, Alibaba, gives customers big discount in Single’s Day in every year and receives increasing transaction values from 2009 to 2014. Moreover, the term ‘Double 11’, another way of saying Single’s Day, was trademarked by Alibaba as an advertising slogan to appeal to people.

The consumer behavior also changes as customers can access many products with cheaper price on Internet. Offering discount in Single’s Day attract people to buy products on internet and thus they will be familiar with the online shopping. After several practices, people prefer to buy products on internet for the reason that online shopping is cheaper and more convenient.

References:

http://www.idc.com/getdoc.jsp?containerId=prCN25240914

http://www.marketwatch.com/story/alibaba-group-to-showcase-market-innovation-and-leadership-at-2015-1111-global-shopping-festival-2015-11-05

http://www.ibtimes.com/how-chinas-singles-day-festival-became-worlds-largest-online-shopping-phenomenon-how-2177527

http://www.usatoday.com/story/money/business/2012/11/11/singles-day-chinas-online-shopping-holiday/1697299/

Image sources:

http://www.wsj.com/articles/alibaba-smashes-singles-day-sales-record-1447234536

What push Dell to purchase EMC for $67-billion in record tech deal

Dell has decided to buy EMC, a data storage company, for $67-billion. This acquisition is the third largest in all sectors in this year.

Dell

Why is Dell willing to spend such huge amount of money on EMC? This deal can bring a lot of benefits to the Dell in the aspect of the external environment of business.

  1. Industry Forces

Dell is able to provide customers with more products and service. Many of these products and services combine both functions of PC and data storage, and thus the Dell becomes more competitive in the market.

  1. Key Trends

The transition of technology becomes faster today. A lot of PC companies such as HP start to focus on developing new tech to improve the function of the products.  In order to stand out in the market, it is very important for Dell to purchase EMC and develop a full set of products.

  1. Market Force

By purchasing EMC, Dell is able to develop more products with various functions. These new products will be the new revenue streams since these products can appeal to customers. Moreover, products with more functions can satisfy the needs of customers. In addition, Dell can have more pricing power by creating a product that other competitors don’t have.

References:

http://www.reuters.com/article/2015/10/12/us-emc-us-m-a-dell-idUSKCN0S514820151012#gAzGjOCkiVUL0Whg.97

http://www.computerworld.com/article/2991387/cloud-computing/dell-agrees-to-acquire-emc-for-67b.html

http://www.computerworld.com/article/2991765/it-industry/what-the-dell-emc-merger-really-means.html

Image sources:

http://ioceane.com/67b-in-largest-deal-in-tech-history-dell-buys-emc/

A good or bad decision: TWE buys Diageo’s wine business

http://www.bbc.com/news/business-34524807

Australia’s Treasury Wine Estates, one of the world’s biggest publicly-listed winemakers, has recently announced to purchase the majority of Diageo’s wine business (includes Diageo’s UK based Percy Fox businesses and its US-based Chateau and Estate Wines) for $552.

In August last year, TWE had a difficult period that it had annual loss due to slower sale in China and oversupply in the US. In order to boost the selling of wines in these regions, this year, TWE decides to buy Diageo’s wine businesses. Owning famous brands such as Johnnie Walker, Smirnoff Vodka and Guinness, Diageo can help TWE to transform TWE’s US business into a larger player of scale.

However, from my perspective, the decision that TWE plans to purchase Diageo’s wine business is not proper. First, it is unnecessary for TWE to expand the brands and production line since TWE has more 80 brands and more 11,000 hectares of vineyard. Second, as I mentioned in the second paragraph, TWE oversupplied the US market in the last year, and thus created a big loss. At this point, TWE should focus on increasing sales rather than owning more production lines. Therefore, the purchase of Diageo is unwise.

Image sources:

http://everything-pr.com/treasury-wine-estates-pr/52517/

 

Competition Strategy: Amazon stop selling Apple TV and Google Chromecast

Amazon will stop selling Apple TV and Google Chromecast by Oct. 29th ,since these devices cannot work with Prime Video, Amazon’s in-house streaming video service. Amazon will continue to sell other companies’ devices, as long as these devices are compatible with Prime Video.

Richard Windsor, an analyst at Edison Investment Research, disagrees with Amazon’s behavior. He said that Amazon was narrowing customers’ options, thus customers might be dissatisfied with Amazon’s services. The value proposition of Amazon could diminish. Under that situation, Amazon might backfire and weakens its competitiveness.

In the opposite, I consider that Amazon’s action towards Apple TV and Google Chromecast is insightful. By banning the sell of Apple TV and Google Chromecast, Amazon prevent users from accessing services which are from its competitors. In this way, Amazon actually becomes more competitive. Also, it is better for Amazon to limit these devices which are incompatible with Prime Video, because Amazon cannot make profits from hardware services and content services of these ‘incompatible’ devices.

Whether the decision made by Amazon is good or not, I think time will tell.

Sources:

  1. http://www.bbc.com/news/business-34421804
  2. http://www.techhive.com/article/2988560/home-players/amazon-wont-sell-apple-tv-and-chromecast-hardware-bans-marketplace-partners-from-selling-them-too.html

 

General Motors joins the autonomous car battle: Opportunities and Competitions

Recently General Motors announced that it planed to produce self-driving cars in the next year as it was developing a new technology related to autonomous cars.

In order to get ahead in the field of autonomous car, General Motors has partnerships with several companies such as Mobileye, to open up the new technology together. Also, it starts a three-year cost-cutting plan to cover the expense in manufacturing and administration.

From my point of view, General Motors holds a lot of opportunities to exploit this new product line. As I mentioned in the second paragraph, it has already found key partners and constructed a reasonable cost structure for its new products. In addition, the autonomous car itself is a marketable product. It has an important value proposition, which is convenience. It provides the chance for disable people to ride in a car alone. Everyone is able to drive a car without any driving skills. Since the price of autonomous car will not be too low or too high, it can target towards large segments of customers, such as middle class, young people, disable people and auto rental companies.

Meanwhile, General Motors faces lots of competitive pressures. Strong competitors like Tesla and Google also have sophisticated plans for their autonomous vehicles. The participation of General Motors gives on edge to the competition of autonomous car.

Since no one solves all the technologic challenges, it is hard to say who can take the lead in the competition. I hope General Motors can be the first in autonomous car competition in the future.

Sources:

  1. http://www.bbc.com/news/business-34410690
  2. http://www.digitaltrends.com/cars/red-with-envy-gm-shows-off-next-generation-of-chevy-branded-autonomous-en-v-pod-car-in-china/

New Price setting approach! Good or Bad?

As we all know, the price of a certain good or service usually remains unchanged. Sometimes it may change, but the premise is that financial departments of firms have to collect data and figure out there is a new price can be set. In contrast, Shayne Greer, the owner of Focus 4 Development Company, comes up with his unique way to set the price, which is ‘pay what you think it’s worth’.

In his business, Greer basically lets his customers to pay what they want by determining the value of his work. Through this model, Greer believes he can participate more with customers and build better customer relationships. Therefore, he can gain more profit in the long run. There is also some discordant sound towards this price setting method. Most people argue that company cannot make profit in long term since customers tend to pay less in this situation.

As far as I am concerned, ‘pay what you think it’s worth’ is worth experimenting, because it can appeal to more people. Since the price is not fixed and people can pay the amount of money they want, everyone is able to afford the cost of such services or goods. The traditional principle of supply and demand is broken. Taking further step, I admit there are some problems in this model, such as hard for companies to record revenues and companies receive the revenue which is less than cost. With more explores, I believe problems can be solved.

At the end, I forget to tell you that Greer had already begun his new price setting strategy in car wash. The outcome was pretty good and customers paid an average of $22, which is about double the going rate. This is a nice beginning. I hope this approach can be adopted by other companies and test it in different ways.

Sources:

  1. http://www.cbc.ca/news/canada/calgary/pay-what-you-think-it-s-worth-is-calgary-businessman-s-new-motto-1.3245145

 

Is Coca-Cola’s flawed message violating business ethics?

Business ethics, as we all know, are moral principles that constrain the behavior of a business. From my perspective, the most basic business ethics are that a business should obey the law and doesn’t have any illegal operations.

Coca-Cola funded researches

In the newsCoca-Cola’s research funding criticized by obesity expert, obesity experts censure Coca-Cola for its flawed message. Basically, Coca-Cola has sponsored lots of scientific researches that suggest exercise, not diet, is the best way to fight obesity. Coke’s purpose in that kind of researches is obvious. It wants to pass a message to consumers that drinking less Coke will not help them to fight obesity. In this way, Coke can keep old consumers while attracting new consumer

It is evident that Coke alters results of some researches. Since scientists want to obtain funds from Coke, they have to give conclusions which will not conflict with Coke’s interest. In my opinion, Coke doesn’t break business ethics. By following business ethics, a business should use resources and gain profit efficiently as long as it stays in the rules, and Coke doesn’t break any regulations. Someone may argue that the flawed message from Coke is a fraud. Well, I admit some parts of the scientific results funded by Coke are incorrect, but it is hard for people to judge the validity of a research. The mistakes in scientific researches should be seen as experimental failure but nothing to do with business ethics.

Sources from:

http://www.cspinet.org/new/201508191.html

http://www.cbc.ca/news/health/coca-cola-s-research-funding-criticized-by-obesity-expert-1.3186279