The Body Shop Competitive Advantage and Value
The Body Shop is definitely not the average beauty retailer. From their ethical moral to their active and ongoing social activism, value is added to the customer’s entire experience. They build their competitive advantage around their 5 core values: 1. Against animal testing 2. Support fair trade 3. Activate self esteem 4. Defend human rights 5. Protect the planet While keeping their media and advertising to a minimum, they managed to have an impact, securing a place in the skincare, […]