
In order to successfully reach a goal, one should be in an enjoyable environment. When someone is under stress, motivation level decreases and all they want to do is complete their task immediately. In the process of doing so, there may be careless errors here and there, altering the pace and progress in pursuing their goal. Many employees tend to quit their job due to unbearable workload and pressure. Zappos on the other hand, delivers “happiness” to both their employees as well as customers. The main Zappos offices are mostly their call center. Employees sit in cubicles, fielding calls in regards to their products – shoes. Compared to other companies, each cubicle is wildly decorated, each with a unique theme. Although Zappos seems to be full of excitement, they still get their jobs done. Working at this company is one of the best places you can ever imagine, and “all the high jinx don’t seem to be hurting the bottom line either”. It is said that Zappos has been growing, even at times when other shoe retailers are struggling. Zappos establishes their company through the importance of organizational culture, providing an enjoyable environment for the employees in addition to their customer’s satisfaction.
Word Count: 201
Works Cited:
http://marketplace.publicradio.org/display/web/2010/08/19/pm-zappos-ceo-tony-hsieh/






