Thanking Your Customers with a Personal Approach
I read this article online. This article is talking about how to appreciate your customer properly. Basically, you should put yourself into the customers’ situation instead of thinking about just making some profits from them. Then, your “thank you” should not be just “THANK YOU”, instead, you should give your customers some actual gifts. In addition, the way your “Thank you” to be delivered is also important. You need to pay close attention to what is your customer’s preference.
With those tips in mind, we can have a clear idea what should we do if we wanna give our customers some appreciations.
I would like to recall one of my previous blog regarding this article, which is I got some new cars. In that blog, I point out that I got some cars for the waiting time. Technically, that is not their appreciation to me, but if we put things this way that is the reason they are doing this because I am an existing customer and I am getting another car from them. Plus, it is their fault for not getting my car on time. All these together, they would like to make an apologize and an appreciation.
The way they have done to me is similar to what the article described. And, I am happy with that.
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