Starbucks’ Mobile Wallet

Starbucks has teamed up with Square in attempt to create best possible transaction experience for the people on both sides of the counter. In early November, Starbucks began accepting mobile payments in 7,000 U.S. locations.

How does the Starbucks mWallet work?

Square Wallet is linked to a credit or debit card so, unlike a gift card, the customer never has to reload the balance. Using this app is as simple as downloading and setting up an account.  Once the customer arrives at Starbucks, they just need to scan their QR code at the register – quite similar to the current Starbucks mobile payment applications.

However, customers currently using the mWallet can expect something like this in the near future:

  1. Activate Pay-with-Square app once you enter Starbucks
  2. Your picture, name, and last few purchases will be displayed on the Starbucks’ POS system
  3. Once you get the cashier, the barista will confirm your order
  4. The barista will then put your order on your  “tab”
  5. The payment will be processed automatically – moving money from your Square account to the Starbucks store account

There will no longer be a need to swipe your card nor scan a bar code – you don’t even need to tap your phone to finalize the purchase. It’ll all be done automatically.

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09. November 2012 by kathylin
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