The MM program is intense and fast-paced. There will be a lot going on and many competing priorities and timelines. Communications will often be time-sensitive. Add a bit of classic sleep deprivation and stress into the mix and you will find that communication illusions can happen quite a bit!

Here is a list of our key methods of communication, some information on how they will be used and next steps you need to take to get connected:

2020 MM PROGRAM SITE ON CANVAS

Is where you are now! It's integral to your learning experience, so be sure to bookmark  https://canvas.ubc.ca/ for future use or, better yet, make it one of your browser's homepages.

This site will be an important resource for your entire time as an MM student and contains general (not course-specific) information about your program. Both the RHL Graduate School and the Hari B. Varshney Business Career Centre will keep this site updated throughout your time with us.

Individual course sites will appear on your Canvas homepage throughout the program and are linked to your registration in those courses. Course readings and assignments will be managed through these sites. *NOTE: not all instructors create sites for their courses - if you do not see one for a course that you believe has a site, contact the instructor directly to inquire.

ANNOUNCEMENTS

Closer to the start of your program, we'll be almost exclusively sending notifications via the Announcements section on this site.

Set your notifications on Canvas!

To get information on time, set the delivery of announcement notifications to "daily" so you get a summary email each day with the most current announcements and information or "Notify me right away" to receive postings as they occur.

• Click on "Account" in the left-hand menu
• Select "Notifications"
• Next to "Announcement", select "Send Daily Summary" or "Notify me right away"

NOTE: Whichever you select, it will change the delivery time for all Canvas course notifications - you cannot set Canvas to deliver messages at different times for different courses.

EMAIL

We'll only use email for individual or urgent messages. Instructors might also use email for course notifications and central UBC offices will communicate with you almost exclusively this way. Make sure that your email address is up to date on the Student Service Centre (SSC) as well as with the RHL Graduate School so you don't miss out!

If you have questions about your program, email is the best way to reach us at askmm@sauder.ubc.ca.

When you send a message include the following to help us help you as quickly as possible:

• Full name
• Student number
• Program of study (MM)

STUDENT SERVICE CENTRE (SSC)

This is where you can view course registration and manage program tuition/fees. The SSC also contains your contact and emergency information - please ensure your address, telephone & e-mail information is always up to date.