Blackboard Collaborate Announcements

Collaborate Service Notification – October 19, 2012 at 08:35AM

Posted by: | October 19, 2012

Dear Customer, This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.

Blackboard Collaborate – Web Conferencing Hosted Notifications

Important Service Notification – Web Conferencing – Planned Service Disruption During Standard Maintenance Window

Date: Saturday, October 20, 2012

Begin Time: Saturday,  October 20, 2012 at 10:00 PM US Eastern (UTC – 04:00)

End Time: Sunday October 21, 2012 at 1:00 AM US Eastern (UTC/GMT-4)

Duration: During Saturday evening standard maintenance window

Affected Users: All Web Conferencing and Elluminate Live! users

Details:

Blackboard Collaborate will be performing system maintenance for Web Conferencing and Elluminate Live! during the standard maintenance window. During this time, please expect that all services will go offline for a brief period of time as sessions are restarted on new servers.

 

Updates to this article can be found at:
http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1857

To unsubscribe to these notifications: If you have an account on the Blackboard Collaborate support portal, login at: http://support.blackboardcollaborate.com Then manage your subscriptions at: ‘My Support’ tab > ‘My Subscriptions’. If you do not have a login to our support portal, send a message to: bbcollabsupport-unsubscribe@blackboard.com with the subject title “Unsubscribe”. Please allow 1-2 business days to process.

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