Reflection of Team Assignments in Comm 296

Back in September, I was invited by my friend to join a group for our assignments in class. Although I didn’t know most people in my group, I quickly came to realize how amazing our group is. Everyone had such great work ethic, and most importantly we had a very interesting group dynamic. We all had very distinct personalities and skillsets, which I believe contributed a lot to the advantage of our team.

The video assignment in particular was my favourite part of the assignment. The first assignment scared us all, and we all spent a significant amount of time trying to research for superficial facts about our company, lululemon atheltica. We found a lot about the company’s background and yoga industry in general to create a SWOT analysis. After the first assignment, we all became quite familiar with the topic of yoga and active lifestyle of North American women. By then we were able to make intelligent assumptions to come up with our STP. The reason why I was personally excited about the last assignment was because throughout the process of all our assignments, it was genuinely interesting to have developed personal opinions about the company. How we, as a group, think lululemon could increase their marketing initiatives through media, or to continue targeting North America instead of expanding.

It’s one thing to learn concepts and memorize marketing related terms on the textbook, but for us to actually spend time critically thinking what we can recommend to a company from a marketing consultant’s position was one of the most exciting parts of the course. Honestly speaking, we were all thinking “oh no, not another SWOT analysis” in the beginning. But near the end, the fact that we were able to apply our knowledge and intuition to simulate a consultant’s role made me realize how much we have all learned compared to the beginning of Comm 296 in September.

RE: Selling Through YouTube Fashion & Beauty Gurus: OK Or Not OK?

A fellow classmate Min Young wrote a blog post on so called “YouTube Stars” using their YouTube channels to sell products which they are sponsored by, or even their own line of products.

As Min Young mentioned in her post, one example would be Michelle Phan. She has her own line of cosmetics launched called EM Cosmetics. Now in most of her videos she tries to find a way to “sell” her product line. Before this, she used to be a Lancome makeup artist, so she only used Lancome products in her videos. Personally, I don’t think there is anything wrong with it.

First off, fame can be an asset. There are many YouTube stars who promote their own business through their videos to their subscribers. If their subscribers are unhappy, then they can unsubscribe. In most cases, they don’t unsubscribe. Usually a loyal fan will support their favourite YouTube star with their business. For some, YouTube is their “job” and main source of income for some YouTube stars. There are many famous singers nowadays who started off their career by making videos of songs on YouTube, and sold sound tracks through their channels.

People like Michelle Phan can use her “fame” to start a business for her own good. Alternatively, there are people like Clara C, a YouTube musician, who promotes World Vision to her subscribers just as Michelle Phan promotes her own brand. These two have different intentions in their marketing : one wants to make money, the other just wants to spread the word for a good cause. Either way, they have one purpose and that is to be a YouTube content generator and to continuously maintain their fame.

Here, Clara C sings “Nayelli”, as song she wrote about her World Vision sponsor child from Honduras.

Ultimately, although we may not notice in our day to day activities, we are exposed to similar types of marketing. Embedded Marketing, also known as PPL or product placement, is very common in any sort of media we come across. For example, American Idol slaps the audience in the face with Coca Cola by having the logo in the cup obviously visible. That can of Coke isn’t there by a mistake : it’s all there so audience will want to buy the product due to exposure.

Outlet Stores : Is it a benefit?

Who doesn’t love items on discount? 

Nowadays, there are malls dedicated for these ‘discount stores’ called outlets or outlet malls. The general idea is that there are stores with same items from the same brand, but at a cheaper, discounted price. Upside to having outlet stores is that a brand can increase their sales. Their products become more ‘accessible’ and affordable to the consumers who otherwise could not afford it.

However, the reason why these outlet stores exist is due to the fact that the prices are just relatively high for a certain brand, for example, Coach. Now that the same products are available for same price, the consumers with higher income sees less value in their products when they see consumers with lower income, such as teenagers, using the same products.

Les Wexner, CEO of Limited Brands, says “the outlet business is easy money, [but] discounting yourself is the beginning of the end…it’s hard to have a dual identity. Outlet doesn’t build a brand.” I couldn’t agree more with his statement.  The reason why this is so true relates to my previous argument. Coach was initially launched as a mid-luxury brand. And as with any sort of luxury brand, most consumers purchase luxury brand items to get social validation from peers, and also to portray that they are from a different social status. Making those items at a lower price defeats its entire purpose. At the end of the day, loyal Coach customers will continue purchasing the products but ultimately, Coach depreciates its name value and place in the luxury brand industry by increasing their outlet stores.

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