Connect Announcements

Connect Announcements

Posts by 'jlonglan'

Connect Unscheduled Outage – September 5, 2013 13:00 PT

Posted by: | September 5, 2013

Update: Service restored as of 13:50PT.  There is currently a Connect service disruption caused by a database problem.  Technicians are responding and the service restoration target is 14:30 PT.

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Filed under: Connect

Connect Unscheduled Outage – September 4, 2013 10:30 PT

Posted by: | September 4, 2013

Update: Service was restored at 12:15 PT.  There is currently a Connect service disruption caused by a database problem.  Technicians are responding and require additional time to restore service.  The revised service restoration target is 12:30 PT.

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Filed under: Uncategorized

Connect Unscheduled Outage – September 3, 2013 11:15-12:00 PT

Posted by: | September 3, 2013

Technicians are responding to reports of poor Connect performance.  In order to address the problem, Connect needs to be restarted to allocate additional resources.  Connect will be unavailable from 11:15 to 12:00 PT. Update – Connect service was restored at 11:45 PT.

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Filed under: Connect

Connect Service Disruption – September 3, 2013 10:00 PT

Posted by: | September 3, 2013

Users have reported that Connect response times are slow. Three poorly-performing application servers have been identified as the cause of this slowness. Technicians are responding.  There will be an update by 12:00 PT. Update 10:45 PT: Connect is continuing to respond extremely slowly, with some brief periods of unresponsiveness. We are currently adding more resources […]

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Filed under: Connect

CWL Service Disruption – April 12, 2013 12:00 PT RESOLVED

Posted by: | April 12, 2013

There is a CWL service disruption preventing new Connect sessions from being established.  Existing sessions are unaffected.  Please see IT Bulletins for updates.

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Filed under: Uncategorized

Connect Maintenance – March 23, 2013 07:00-08:00 PT

Posted by: | March 22, 2013

Connect will be unavailable on Saturday, March 23rd from 07:00 to 08:00 PT due to system maintenance.

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Filed under: Connect, Service Maintenance

Connect Maintenance – Saturday, September 15, 2012 07:00-08:00 PT

Posted by: | September 12, 2012 | no comments

Connect will be unavailable on Saturday, September 15, 2012 07:00-08:00 PT due to server maintenance.

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Filed under: Uncategorized

Connect Maintenance – Friday July 6th 2012 05:00 – 06:00 PT

Posted by: | July 5, 2012 | no comments

Connect will be unavailable on Friday July 6th 2012 05:00 – 06:00 PT due to system maintenance to resolve query performance problems.

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Filed under: Uncategorized

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