Connect will be unavailable Saturday, July 26, 2014 from 05:00 – 06:00 AM PT for system maintenance. During that window we will implementing a change to a query in Blackboard that has been a factor in causing some blocking database sessions.
Connect Announcements
Posted by: tmyasrobi | July 23, 2014
Connect will be unavailable Saturday, July 26, 2014 from 05:00 – 06:00 AM PT for system maintenance. During that window we will implementing a change to a query in Blackboard that has been a factor in causing some blocking database sessions.
Filed under: Uncategorized
Posted by: tmyasrobi | July 8, 2014
Connect will be unavailable on Wednesday July 9th from 06:00 to 07:00 AM PT due to a restart of the application to resolve problems processing background jobs. This will resolve the intermittent problems that have been occurring with some features of Connect including: – Course copy – Course creation – Exports – […]
Filed under: Uncategorized
Posted by: tmyasrobi | July 8, 2014
We have received reports that there are some issues occurring in Connect at the moment. Reported problems include: Notifications appearing in the Global Navigation menu but when users attempt to access them they receive a message saying “Nothing requires your attention right now.” ISS have reported issues with Item Analysis not working and problems renaming […]
Filed under: Uncategorized
Posted by: tmyasrobi | June 13, 2014
As a result of the service disruption that occurred on Friday, June 13, 2014 we were required to restore Connect from a backup of the application taken prior to the time the incident occurred. Unfortunately, this means that any activity conducted in the system between 1:15 pm and 5:00 pm on Friday has been lost. […]
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Posted by: William | October 20, 2013
We are responding to reports that Connect is performing poorly. Technicians are investigating and the service restoration target is 22:30.
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Posted by: wrence | October 11, 2013
Connect will be unavailable on Saturday, October 12, 2013 from 6:00 – 7:00 PT due to system maintenance.
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Posted by: jlonglan | September 5, 2013
Update: Connect service has been restored as of 22:20. There is currently a Connect service disruption caused by a database problem. Technicians are responding and there will be an update by 22:15 PT.
Filed under: Uncategorized
Posted by: jlonglan | September 4, 2013
Update: Service was restored at 12:15 PT. There is currently a Connect service disruption caused by a database problem. Technicians are responding and require additional time to restore service. The revised service restoration target is 12:30 PT.
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Posted by: William | August 9, 2013
Connect is currently unavailable. Technicians are working to restore service as soon as possible. There is currently no ETA. An update will be posted within one hour. Update: Estimated time of service restoration is 15:20 PT. Update: Connect service has been restored as of 14:45 PT.
Filed under: Uncategorized
Posted by: Jelee | August 8, 2013
There have been reports of slow loading discussions. The Learning Applications team is actively investigating the issue and appreciate your patience.
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