Connect Announcements

Connect Announcements

Archive for the ‘Uncategorized’ Category

Cancelled: Connect Maintenance August 11, 2013 07:00-15:00 PT

Posted by: | August 7, 2013

Connect will be unavailable on Sunday, August 11th from 07:00 to 15:00 PT due to system maintenance. Update: This maintenance has been cancelled and will be rescheduled for a later date.

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Filed under: Uncategorized

Update: Connect now available – July 4, 2013 11:55 PT

Posted by: | July 4, 2013

Connect services is now available. Please check IT Bulletins at http://bulletins.it.ubc.ca/ for the latest news.

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Filed under: Connect, Uncategorized

Potential Emergency shutdown – July 4, 2013 10:00 PT

Posted by: | July 4, 2013

Connect, WebCT Vista, CTConnect and related services may be unavailable due to an emergency shutdown related to a cooling emergency in one of the data centres. Please check IT Bulletins at http://bulletins.it.ubc.ca/ for updates.

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Filed under: Connect, Uncategorized

Connect and CTC – June 20, 2013 17:00-17:30 PT

Posted by: | June 20, 2013

CTC will be unavailable for 10 minutes on Thursday, June 20, 2013 17:00-17:30 for urgent unscheduled maintenance. ISS will be unable to change enrolments or create/link courses in Connect during this time. Additionally, during this window, if you are logging into Connect for the first time, you may see an error message after entering your […]

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Filed under: Connect, Service Maintenance, Uncategorized

Connect rolling restart June 15, 2013 06:00-08:00 PT

Posted by: | June 14, 2013

We will be performing scheduled maintenance on the Connect service on Saturday, July 15, 2013 06:00-08:00 PT. No service impact is expected as a result of this maintenance.

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Filed under: Connect, Service Maintenance, Uncategorized

CWL Service Disruption – April 12, 2013 12:00 PT RESOLVED

Posted by: | April 12, 2013

There is a CWL service disruption preventing new Connect sessions from being established.  Existing sessions are unaffected.  Please see IT Bulletins for updates.

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Filed under: Uncategorized

RESOLVED – Connect Service Disruption February 19, 2013

Posted by: | February 20, 2013

The issue concerning bounced email sent from Connect to Hotmail and Live.com has been resolved. The issue was isolated between Feb. 16-18 and was a result of a mail relay being blocked.

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Filed under: Connect, Uncategorized

RESOLVED – Connect Service Disruption February 20, 2013

Posted by: | February 20, 2013

This issue has now been resolved as of 13:00. We apologize for the inconvenience.

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Filed under: Connect, Uncategorized

Connect Service Disruption February 20, 2013 11:00 PT

Posted by: | February 20, 2013

Users may receive error messages when accessing the System Admin tab, creating content, or using the My Messages tool.  Technicians are currently investigating.  No estimate for service restoration.

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Filed under: Uncategorized

Connect – Service Disruption February 19, 2013

Posted by: | February 20, 2013

Email sent from Connect to Hotmail and Live.com email addresses is being rejected.  Technicians are currently investigating.  No ETA for problem resolution

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Filed under: Connect, Uncategorized

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