Connect will be unavailable on Saturday, February 16th from 06:00 to 09:00 due to system maintenance.

Some users reported the following error when attempting to login to Connect (connect.ubc.ca): shibsp::ListenerException at (https://connect.ubc.ca/webapps/bb-auth-provider-shibboleth-BBLEARN/execute/ shibbolethLogin) We identified the cause of these errors.  There was a problem with the Shibboleth daemon on one of the nine Connect application servers.  We’ve removed that node from the load balancer pool to review the issue further.  We’ll […]

Connect will be unavailable from 07:00 to 08:00 PT on Saturday, January 19th due to system maintenance.

Connect will be unavailable on Monday, December 24, 2012 07:00-10:00 PT due to end of term backups.

Connect service has been restored as of 17:15 PT. We are gathering data about the incident and will be working with Blackboard to further investigate.

There is currently a Connect service disruption – users are reporting frequent error messages and slow response times. Technicians are responding and will need to restart Connect to resolve the issue. There will be an emergency restart of Connect in approximately 15 minutes. Service restoration target is 17:15 PT. Thank you for your patience as […]

Connect service has been restored as of 16:30 PT. We are gathering data about the incident and will be working with Blackboard to further investigate.

There is currently a Connect service disruption – users are reporting frequent error messages.  Technicians are responding and will need to restart Connect to resolve the issue.  There will be an emergency restart of Connect in approximately 15 minutes, that may last as long as 30 minutes.  Service restoration target is 16:30 PT.

Connect will be unavailable on Wednesday, November 7, 2012 05:00-06:00 PT due to server maintenance.