Connect Announcements

Connect Announcements

Archive for September, 2013

Connect Maintenance September 28, 2013 06:00-12:00 PT

Posted by: | September 26, 2013

Connect will be unavailable on Saturday, September 28th from 06:00-12:00 PT due to system upgrades.

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Filed under: Connect, Service Maintenance

Connect Restart September 20, 2013 04:00-05:00 PT

Posted by: | September 19, 2013

As part of ongoing work to resolve performance and stability issues, Connect will be unavailable on Friday, September 20th from 04:00 to 05:00 PT to allow for a restart of the application.

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Filed under: Connect, Service Maintenance

Connect Service Disruption – September 19, 2013 11:45 PT

Posted by: | September 19, 2013

Connect service has been restored as of 11:45 PT. Technicians are continuing to investigate the cause of the disruption.

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Filed under: Connect

Connect Service Disruption – September 19, 2013 11:00 PT

Posted by: | September 19, 2013

Connect is experiencing a service disruption due to an application problem. Technicians are responding and the service restoration target is 11:30 PT.

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Filed under: Connect

Connect Restart September 19, 2013 04:00-05:00 PT

Posted by: | September 18, 2013

As part of ongoing work to resolve performance and stability issues, Connect will be unavailable on Thursday, September 19th from 04:00 to 05:00 PT to allow for a restart of the application.

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Filed under: Connect, Service Maintenance

Connect Preventative Maintenance September 18, 2013 04:00-05:00 PT

Posted by: | September 17, 2013

Connect will be unavailable on Wednesday, September 18th from 04:00 to 05:00 PT due to a restart of the application.  This is a preventative measure to mitigate applications problems that may impact service stability or performance.

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Filed under: Connect

Connect Service Disruption – September 16, 2013 11:45 PT

Posted by: | September 16, 2013

Connect service has been restored as of 11:45 PT. Technicians are continuing to investigate the cause of the disruption.

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Filed under: Connect

Connect Service Disruption – September 16, 2013 11:30 PT

Posted by: | September 16, 2013

Connect continues to perform slowly. To resolve the performance problem, a restart of the Connect application is required.  Connect will be unavailable until 12:00 PT.

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Filed under: Connect

Connect Service Disruption – September 16, 2013 11:00 PT

Posted by: | September 16, 2013

Connect service continues to be slow.  Technicians are in the process of restarting application servers to restore performance to normal levels.  Next update will be at 11:30 PT.

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Filed under: Connect

Connect Service Disruption – September 16, 2013 10:15 PT

Posted by: | September 16, 2013

The Connect service is performing slowly.  The service is still available, but response times are slow.  Technicians are responding and there will be an update by 11:00 PT.

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Filed under: Connect

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