Connect Announcements

Connect Announcements

Archive for January, 2013

Resolved: Connect Service Disruption – Login Error

Posted by: | January 31, 2013

Some users reported the following error when attempting to login to Connect (connect.ubc.ca): shibsp::ListenerException at (https://connect.ubc.ca/webapps/bb-auth-provider-shibboleth-BBLEARN/execute/ shibbolethLogin) We identified the cause of these errors.  There was a problem with the Shibboleth daemon on one of the nine Connect application servers.  We’ve removed that node from the load balancer pool to review the issue further.  We’ll […]

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Filed under: Uncategorized

Wimba Voice Service Maintenance

Posted by: | January 25, 2013

Wimba Voice tools may be unavailable for a 30 minute period during the maintenance window of: Saturday, January 26 (19:00) – Sunday (03:00).

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Filed under: Connect, Service Maintenance

CANCELLED: Connect Maintenance January 26, 2013 07:00-08:00 PT

Posted by: | January 23, 2013

Cancellation of the Connect maintenance on January 26, 2013 07:00-08:00 PT . This will be rescheduled for a future date.  

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Filed under: Connect, Service Maintenance

Connect Scheduled Maintenance January 19, 2013 07:00-08:00 PT

Posted by: | January 16, 2013

Connect will be unavailable from 07:00 to 08:00 PT on Saturday, January 19th due to system maintenance.

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Filed under: Uncategorized

RESOLVED: Connect Discussion Errors – January 8, 2013 15:30 PT

Posted by: | January 8, 2013

The issue concerning subscribed discussion forum/threads in Connect have now been resolved.

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Filed under: Connect

Connect Discussion Errors – January 8, 2013 11:00 PT

Posted by: | January 8, 2013

The discussion tool in Connect is throwing errors when users reply to a discussion thread: “Send email prohibited because email address not specified. Edit Personal Information and set email address”.  The reply does not initially get posted, but new discussion messages can be created.  Technicians are investigating, no ETA for restoration of reply functionality.  

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Filed under: Connect

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