Connect will be unavailable from 04:00 to 06:00 PT daily for scheduled system maintenance until the ongoing issues regarding system stability are resolved.

Update: Connect service has been restored as of 22:55. The Connect service is performing very slowly and needs to be restarted.  Technicians are responding.  An update will be posted by 23:00.

The Connect service is performing very slowly.  Technicians are responding.  The service restoration target is 17:30 PT.

Update: Service has been restored as of 12:05 PT.  There is currently a Connect service disruption caused by a database problem.  Technicians are responding.  The service restoration target is 13:00 PT.

Update: Service restored as of 13:50PT.  There is currently a Connect service disruption caused by a database problem.  Technicians are responding and the service restoration target is 14:30 PT.

Technicians are responding to reports of poor Connect performance.  In order to address the problem, Connect needs to be restarted to allocate additional resources.  Connect will be unavailable from 11:15 to 12:00 PT. Update – Connect service was restored at 11:45 PT.

Users have reported that Connect response times are slow. Three poorly-performing application servers have been identified as the cause of this slowness. Technicians are responding.  There will be an update by 12:00 PT. Update 10:45 PT: Connect is continuing to respond extremely slowly, with some brief periods of unresponsiveness. We are currently adding more resources […]