John Paul Kotter (born 1947) is a professor at the Harvard Business School and author, who is regarded as an authority on leadership and change. In particular, he discusses how the best organizations actually “do” change. Kotter proposes an 8-step change model (Figure below) to assist organizations in successfully implementing change initiatives.
Take 10 minutes to visit the following websites and educate yourself on Kotter’s 8 step change model. Please become familiar with all 8 steps as you will need to apply these in the next learning activity.
- http://www.kotterinternational.com/kotterprinciples/ChangeSteps/
- http://www.mindtools.com/pages/article/newPPM_82.htm
- http://www.trainingmag.com/article/case-study-mastercard-worldwide-takes-charge-change
Once you are familiar with this model, please move to the next learning activity – Case Study .
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