Interviewing Terri Thompson, Assistant Research Scientist, Team Leader,
Canadian Council on Learning
(Note from Dean: I am currently doing a fascinating work placement/contract at the CCL, and Terri Thompson has graciously agreed to an interview about her work. I would also like to interview some of the other PhD researchers about knowledge transfer and systematic reviews. My sense is, given my coursework in education at UBC during my sabbatical, that CCL’s work needs to be more widely discussed. Stay tuned for more information, and interviews. – Dean).
1) GS: Could you tell my readers a little bit about your work at the Canadian Council on Learning (CCL), and how it fits into the goals of the organization?
TERRI:
“CCL is a not-for-profit organization that promotes and supports the use of research evidence in decision-making about issues related to life-long learning. My primary role as Team Leader is to work with a very talented group of individuals who work collaboratively to conduct Systematic Reviews and Question Scans. The Review Team includes Information Retrieval Specialists, Research Reviewers and student interns. We come from a variety of academic backgrounds such as Psychology, Literature, Education, Social Policy, Economics, History and Political Science. As Team Leader, I am responsible for training new team members in the protocols and procedures of systematic reviewing and, on a day-to-day level, to coordinate and manage team projects among other things.
I work very closely with our Information Retrieval Specialist, Will Durland, who is a qualified librarian. Will builds and runs all of our searches and performs Document Control for the team. He tracks every article at every stage of every review – which is extremely helpful for me as I try to keep track of all the reviews and who is doing what. Most of our Systematic Reviews and Question Scans come about at the request of various levels of governments and governing bodies and I find it extremely interesting and often quite challenging.”
*******************************
2) You are currently doing some graduate work, and research. Can you tell us about that work, and its connection to your interests in evidence-based decision-making?
TERRI:
“Well, as you know, “traditional” systematic reviews can take years to complete and are derived from the medical field where results can have life and limb consequences. Social science and education are, by comparison, fairly new to the world of systematic reviews -sometimes the medical model doesn’t exactly fit. For instance, it is very difficult to find RCTs in social research. Still rigorous research is ample, and as social scientists began advocating for the use of evidence-based research to inform decision-making, policy and decision-makers began to say “great, but we can’t wait 2 or 3 year for the results of your review.”
As a student of education policy and an advocate for the use of evidence-based decision-making, I recognize the realities of public policy decision-making. Public policy is pragmatic: decisions have to and will be made, regardless of the desire to wait for more exhaustive or comprehensive research results. Researchers, on the other hand, need to be committed to the quality, rigour and integrity of their work. The challenge, then, is to bridge reality and integrity to produce both a rigorous and useful end product. The short answer to your question is; my goal is to help find the middle-ground — to test the rigour, comprehensiveness and timeliness of “rapid evidence assessments“.
*******************************
3) What are some of the obstacles, in your view, in doing Canadian-specific research on learning? Talk about the challenges in searching, using search tools and the Web, if you can. What do you find the most interesting aspect of doing this work?
TERRI:
“Hmmm, obstacles in doing Canadian-specific research on learning. My initial response is “what isn’t an obstacle?” But, I should really retract that. Certain domains of learning are more amenable to locating Canadian research than others. In the area of language and literacy, for instance, Canadian research is abundant and more easily located in the existing databases. In my opinion, and I’m not a trained Information Retrieval person, part of the issue is that major education databases catalogue Canadian research under the Descriptor term “Foreign countries” rather than something more meaningful (for Canadians, anyway) such as “Canada”. If the major databases would include country names as Descriptor terms, that would be great. Another solution may be to have authors identify the “Canadianess” of their research in the abstract so researchers can do an Abstract search for the keyword Canada. Some authors do this already, but it certainly isn’t consistent.
There are certain fuctions in Google Advance Search that we use quite a bit when searching for Grey Literature. I particularly like using the Domain function which allows you to restrict the results to only certain types of websites, such as ‘only’ .ca or ‘not’ .com. The other advanced function we use is the “Page Specific Search” Find pages similar to the page … We will often use this function to locate additional Grey Lit sites. It works quite well.
As for the most interesting aspect of my work, I’d have to say it is the constant opportunity to learn. The IT world is always changing, updating, improving etc. and working within it means I have to remain on top of all those changes. Sometimes, more often then I’d care to admit probably, it’s like playing a game of catch-up. But since my time at CCL I think I’ve learned not to fear technology as much as I used to. I find learning to use new programs and tools exciting and I especially enjoy passing that knowledge along to colleagues or workshop participants. Of course working with so many intelligent people who are so knowledgeable in such a variety areas makes learning fun and easy.”
*******************************
4) I’ve noticed in working with you that you have some excellent skills in searching. How did you learn those skills? I see you also teach sessions in searching, especially grey literature. Any comments about that work?
TERRI:
“Thanks Dean, that means a lot coming from you. I think part of it is my innate desire to learn. I’m a genuine information-junky. I try different strategies, test different theories I come up with (sort of like what I’m doing for my thesis) and see what I can learn. It started with a workshop run by Joanne Naslund in the UBC Education Library. Joanne introduced me to searching databases effectively and from there…and if you read the Help files in the databases, you can learn a lot!
I enjoy teaching. I used to teach high school so I don’t fear standing up in front of a group of people. The workshops Will and I run are geared towards showing participants how to systematically locate research, and in doing so we inevitably end up teaching people basic searching techniques. It never ceases to amaze me how few students or researchers actually enrol in the workshops put on by libraries. Librarians are the greatest untapped resource at universities and those government organizations that still have them. I always make a point, at different times throughout the workshop, to say “talk to your librarians; they are a wealth of knowledge just waiting to be tapped into”.
The thing I love most about teaching those workshops is the look on peoples’ faces when you show them a new tool. It’s that look of “Oh, my gosh I had no idea you could this!” Or, my favourite: the expressions I see after I demonstrate the Create Bibliography function in RefWorks; “That’s fantastic!” followed quickly by the expression: “I don’t even want to think about all the painful bibliography experiences I had when I was in university.”
*******************************
5) Do you think that Canada needs its own database on learning? You and I have discussed the possibility of cumulating the evidence in a database of grey literature. Do you think this is a worthwhile pursuit?
TERRI:
I definitely think it is valuable and important to have access to Canadian research about learning, particularly when a social or historical context is fundamental to the research question. Examples might include rural education; Indigenous education topics or ESL and bilingualism studies. American research (most of the research we access is American) in those areas is often not generalizable to the Canadian context or experience, so that is definitely a problem. In other cases, it may not be as important to have strictly Canadian research. Regardless, I think the idea itself is most worthwhile and I’d be very interested in pursuing it further.