Who Needs Digital Literacy When We Are All “Digital Natives”? 

About two decades ago, American writer Marc Prensky (2001) coined the term “digital natives” to describe students who grew up with digital technologies. He suggested that they are the “native speakers” of the digital language of information technology.

Although the term is somewhat vague in defining students’ skills and competencies, it depicted a significant social and cultural change and its impact to students, teachers, and the American education system. As a result, many educators and researchers became intrigued and conducted research to investigate and validate the potential impact to students and its implications to teaching and learning (Bennett et al., 2008; Kennedy et al., 2008; Kirschner & De Bruyckere, 2017; Margaryan et al., 2011).

Putting aside research results for now, my personal and professional experiences led to a belief that the development and acquisition of any skill or competency is typically a result of intention and persistence, especially in an age where new gadgets and tools are constantly being invented and designed for specific purposes or group of users. It takes time to just familiarize yourself with the basic functions of a smartphone or a small home appliance, let alone complex systems that are designed for knowledge dissemination, collaboration, and communication.

According to Prensky’s definition, I can arguably be considered a “digital native” since I attended high school in 2003. However, at that point in my life, I had only taken one or two computer classes at school that focused on basic typing skills. I was bewildered by the dark, silent screens and did not even know how to start the machine when I entered the computer room for the first time. Therefore, it was difficult to convince anyone that I, as a high school student, spoke the native language of any technology.

Fast forward to 2016 or 2017, when I was coaching a few high school students to create a video for self-introduction. I was surprised that two of them could not even type properly on a computer. Have you seen someone dancing with one finger, and one finger only, to painstakingly search and press each letter on the keyboard? That was the reality, and it became an epiphany to me that we cannot take any skills for granted. If someone appears to be average, not even good or great, in a certain area, it is likely because they have spent some time and effort, in or outside of school.

It is no wonder that researchers seem to be resistant toward the concept of “digital natives.” Bennett et al., (2008) found a lack of evidence and called for more investigation and empirical research on “digital natives”. Kenney et al., (2008) suggested that we cannot assume that new generations know how to employ technology-based tools strategically to optimize learning experiences. Margaryan et al. (2011) argued that students may not be as connected, socially networked, or technologically fluent as previously assumed. Kirschner & De Bruyckere (2017) concluded that “there is no such as thing as a digital native who is information skilled.”

It is evident that actions need to be taken to respond not only to the evolving landscape of education, but also address the skill gap in the digital age. As an important first step, in April 2023, the B.C. Ministry of Post-Secondary Education and Future Skills published the Digital Learning Strategy which lists and describes eight digital literacy competencies in detail and serves as a valuable resource for digital learning.

As an official guide, it also provides an unequivocal answer as to who needs to develop digital literacy skills. Under each and every competency in Appendix 2: The B.C. Post-Secondary Digital Literacy Framework, you will find these phrases:

  • “If you are a digital citizen, being digitally literate means…”
  • “If you are an incoming learner, being digitally literate means…”
  • “If you are an educator, being digitally literate means…”

It is clear that all of us are included in the framework, regardless of our age differences or skill level.

The challenge is, though, how to support the development of digital literacy at an institutional, program, and course level, and how to cope with the evolving nature of digital technology.

If you are eager to explore digital literacy in teaching and learning, here are a few actions you may start with,

  • Read the Digital Learning Strategy document
  • Explore the potential of using e-portfolio in your course
  • Collaborate with CTLI on simulation projects
  • Stay open and curious about new technologies, including AI-based tool

Reference

Ministry of Advanced Education and Skills Training. (2023, April 13). Digital Learning Strategy – Province of British Columbia. Retrieved from  https://www2.gov.bc.ca/gov/content/education-training/post-secondary-education/institution-resources-administration/digital-learning-strategy

Bennett, S., Maton, K., & Kervin, L. (2008). The ‘digital natives’ debate: A critical review of the evidence. British journal of educational technology, 39(5), 775-786.

>Kennedy, G. E., Judd, T. S., Churchward, A., Gray, K., & Krause, K. L. (2008). First year students’ experiences with technology: Are they really digital natives?. Australasian journal of educational technology, 24(1). 

Kirschner, P. A., & De Bruyckere, P. (2017). The myths of the digital native and the multitasker. Teaching and Teacher education, 67, 135-142. 

Margaryan, A., Littlejohn, A., & Vojt, G. (2011). Are digital natives a myth or reality? University students’ use of digital technologies. Computers & education, 56(2), 429-440.

Prensky, M. (2001). Digital Natives, digital immigrants. marcprensky.com. Retrieved from https://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf

An e-Portfolio for Leadership and Conflict Resolution

If you don’t have time to read this blog, here is my e-portfolio for the JI Live Associate Certificate of Leadership and Conflict Resolution.


Back in 2021, I had the opportunity to take the leadership development series and courses at JIBC through JI Live.

This program is designed for staff and faculty at JIBC, and typically starts with workshops such as “Your Leadership Style” and “Practice Labs” through which participants review and discuss their DiSC profiles and reflect on different aspects of leadership. Upon completion, participants may enroll in the JI Live Associate Certificate program that consists of the following courses,

  • CRES 1100 Foundations of Collaborative Conflict Resolution
  • CRES 1200 Resolving Conflict on the Front Line
  • LEAD 1100 Lead Yourself First
  • LEAD 1101 Leading Through Relationships

When I attended this program, JIBC, as an institute, didn’t have a tool to support e-portfolio or digital literacy. Therefore, all my work and reflection were buried in the learning management system and a “PD” folder in my Mac Pro.

Since the moment I completed the associate certificate program, I thought about sharing something I learned or reflected on through the program, but it was difficult to decide which part of my journey deserved the most attention, given how rich and profound the program was to me personally and professionally.

With the pilot of PebblePad at JIBC, I decided to design a simple e-portfolio to share my journey. By doing so, I was able to retrieve documents buried in my computer, refresh myself with all the learning that happened back then, select and edit pieces that were meaningful to me, and somehow gauge my growth before I started this program. This e-portfolio will also serve as a reminder for my personal and professional development.

So if you are curious, here is my e-portfolio for the JI Live Associate Certificate of Leadership and Conflict Resolution.

Five Practices for Rapid Course Design and Development

Start with Backward Course Design Approach

If you start your course design with content selection, you are likely to spend a lot of time but making little progress. Backward course design approach is outcome-based and therefore efficient. It also helps us to align assessment plans to learning outcomes, and align content and activities to assessment plans.

Here are the simplified steps for backward course design:

    • Step 1 Learning outcomes: identify what students should get out of the course
    • Step 2 Assessment: determine how to assess learning outcomes
    • Step 3 Activity and Content: select content and design activities around assessment

Here is a Course Plan Template that supports backward design.

Design a Proper Syllabus

Even with tight deadlines, a syllabus should at least contain 1) Instructor information, 2) Course description, 3) Course learning outcomes, 4) Required texts and materials, 5) Course schedule, 6) Assessment plan, 7) Assignment descriptions and expectation, and 8) Course policies. A good syllabus helps everyone (SME, Instructional Designers, and Program Managers) to imagine how the final product will look like.

From a backward design perspective, it is critical to be clear on the assessment plans and assignment descriptions. For example, if you are asking students to post threads in discussion forums, you should elaborate on your expectations in the syllabus such as the length of the post, whether or not they should reply to other students, and when they should complete the tasks.

Build an Effective Process for Content Development

Course design and development usually requires strong collaboration between multiple parties. Here is what makes the process effective based on my experience and observation.

  • Use cloud tools such as OneDrive and Google Drive where possible (please check your organizational privacy policy first).
  • Adopt a clear and consistent structure for content and asset organization. Assets could include images, videos, documents, and any other files for course design and development.
  • Design your content document purposefully. The more your content document resembles the final product, the more efficient everyone could be.

Be the Product Manager

Put on your Product Manager’s hat and be clear on the requirements! Your final product is most likely a course that lives in a learning management system (LMS). To avoid surprises, here are some of the questions for you to think:

  • Is the design for a new course or integration into an existing course? A new course design usually starts from scratch while integration is a redesign based on what is already in the course. This is particularly important for online courses because the design process and the final product could look very different.
  • How will the course menu look like in the learning management system (LMS)? Is there a particular structure that everyone needs to know?
  • How is everything named in the LMS? Will your students and instructors be able to understand and tell the difference? Do the naming of your assignments align with what is in the syllabus?
  • How are your learning modules built? Simple file upload into LMS, customized HTML and CSS pages, or designed in e-authoring tools such as Articulate Storyline and Rise 360? 
  • How do learning modules open in your course? Pop-up in a new window or opens within the LMS? Open within LMS often means less on-screen space for content presentation. This may look minor but it could have a huge impact on student learning experience, especially for those who use mobile devices or tablets.
  • How do your courses move into LMS? Are they in a test environment before they go live? Are there any components that need to be imported as SCROM packages or HTML pages into your LMS? How are other departments such as IT and Scheduling involved?
  • Can you be agile? Do you have to wait for the SME to develop everything and then design the course? Think about the modules that you can design already.

Some of these questions may sound technical but it is what makes a good product manager great.

Make Technology Work for You and Students

There are multiples ways to success in life and at work. The same to technology.

  • For video recordings, Kaltura is recommended at many institutions, but if it doesn’t work for you, use your phone, your webcam, or any tool that works for you.
  • For synchronous online learning, Collaborate or Zoom is commonly used but it doesn’t mean that you or your students have to be in synchronous sessions all the time. Why not blend asynchronous and synchronous learning?
  • For courses delivered through LMS, is there any flexibility for course completion? For example, do students have to complete everything within the day if it is a 1-day course? Can the course be available for a longer period, particularly the asynchronous components? Maybe you just opened this course to more students who couldn’t register previously by doing that.
  • And lastly, always ask for help when it comes to technology.

Facilitating Synchronous Online Learning

A few weeks ago I developed and facilitated a workshop around facilitating synchronous online learning for the Learning Center at Kwantlen Polytechnic University. Initial assessment showed that the main challenges of teaching synchronous online classes are:

  • Communicating with each student during the session
  • Converting face-to-face activities to online sessions
  • Audio or video technical issues
  • Using interactive tools

At first glance, these challenges seem to be technical. However, it may be a combination of beliefs and skill gaps. For example, I wonder why instructors need to engage with “each” student in a synchronous online session. Is it a need derived from learning objectives or a perception driven by the fear of losing sight to each student?

In order to address these beliefs and skill gaps, the workshop is designed and delivered to cover these learning outcomes:

  • Identify elements that influence synchronous online learning experience
  • Recognize the affordances and constraints of synchronous online learning platforms
  • List different phases and best practices in a synchronous online session
  • Apply multimedia learning principles in the selection and use of tools for interaction and assessment

A Sneak Peek of the Workshop Activity

What are the best practices for synchronous online learning?

It is obvious that best practices in teaching and learning largely depend on the learning objectives and the tool you selected within the platform.

We will go through the first page of Suggestions for Using Synchronous and Asynchronous Communication from the University of Calgary, Werklund School of Education, and work in groups to adapt it based on your synchronous online learning classes.


At the end of this workshop, not only participants learned the technical side of using synchronous online learning tools for content delivery and assessment but also formed a better understanding of relevant strategies to engage and interact with students.