Quest food exchange has been around for 23 years, serving the community with low-cost groceries for individuals that find it hard to make ends meet. Individuals who are on financial aid or welfare are eligible to receive memberships or vouchers for Quest purchases. They have 3 different locations in the lower mainland, two in Vancouver and one in Surrey. Quest food exchange’s main goal is to reduce waste and provide low-cost groceries at their markets and by delivering raw food materials to agencies for their own meal programs. Volunteering opportunities are available for individuals who wish to give back to the community and receiving low-cost food at the same time. For every 4 hours of volunteer work, volunteers receive a $13 voucher to spend at Quest markets. But training these individuals is costly and takes up a lot of time, especially when volunteers flake out. This is where group 7 comes in; they are creating a volunteer manual for Quest food exchange to cut down on training time and funding. This will be a take home manual, which will include all the instructions and tools required for volunteers who wish to work at Quest food exchange. Quest has requested that it be a simple and straightforward instruction manual because most volunteers are refugees that may or may not have the adequate language and/or computer skills.
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