Creating a good organizational culture is the basis of a firm. It plays an important role of making the firm better. In the lecture, we learned about how does Zappos create an organizational culture and how does this work.
Zappos hires people who really passionate on their jobs. The CEO believes that only the employees love their jobs, they can do it better and happier. Also, Zappos provides its employees a good environment of workplace and the CEO creates a close and good relationship with his employees, which make the employees more incentive on their jobs.
In the article, it mainly talks about how does the recognition and rewards program work in an organization. Different employees should be recognized and rewarded in different ways. In class, we discussed that if we are 20, we would like to get more experiences and opportunities to gain a higher position in the firm. However, if we are 35 or 45, we voted more vacations as for rewards. Different people at different time require differently. Knowing what are the employees truly want is crucial. Moreover, the recognition and rewards should be transparent. It is great and positive to let people know. Furthermore, encouraging employees is the essential.
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