When the world becomes too developed and too advanced to the point of exploding with information and technology, it is so difficult to stir up a novel idea, or create a path that no one has taken before. The article The Power of Virtual Integration: An Interview with Dell Computer’s Michael Dell, or to be more specific, Dell Inc.’s CEO Michael Dell himself, however, really did inspire people.
Looking back at the world history, weren’t the ones who care about people and place the benefits of people on top the winners? The Japanese government, for example, has even given the prominence to the core factor, its “people”, as the top priority policy when they always ensure: Domestic goods must have the best quality. Dell thinks highly of the relationship between the company and their customers. His direct business model stressed just that one important factor, which makes them one of the world’s leading PC sellers.
His crucial strategy is using other suppliers’ components and focusing on bringing the best services to customers. And he proudly asked that one question: “Do you want to be the twenty-first horse, or do you want to evaluate the field of 20 and pick the best one?”. Gosh is it brilliant how it makes us feel so satisfied and victorious now that we know: WE are the decision maker.