For the last 6 days, I have been looking at people’s blogs (finally figured out how to do it) and been greatly impressed with some of the quality posts I’ve read. If you’re reading this and are a blogger, give yourself a tap on the shoulder; many of the posts feel like they were done by professionals. One such article was written by my classmate Taha Bhopalwala, who said that Best Buy is currently going downhill due to poor inventory management, sales forecasting, and inability to evolve with the industry. Having learned many things from our class on performance management and BTM, I personally believe Best Buy is deteriorating because the company is rewarding performance that goes against its own goals. This is due to the fact that Best Buy is not paying its workers by commission and is instead paying them a flat rate. In my eyes, this results in a loss of incentive for the worker as they would lose the urge to make that extra sale. After all, why would anyone go the extra mile if they will be paid the same fixed rate regardless of how great a job they are doing? To get out of their rut, I believe that Best Buy should give its employees commission-based salaries which would in turn lead to better customer service and more profit.