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Inspired by Companies Inspiring “Purpose”

Starting with the why has worked really well for brands looking to connect with their customers at a deeper level. Inspired by our recent discussion in class about purpose as the 4th P in Sustainability, an interesting case study to look at is Adidas. Being the only textile, apparel or luxury good company to make the Corporate Knight’s Global 100 Most Sustainable Corporations, Adidas must be doing something right, not only in how they conduct their operations but more importantly, how they communicate their sustainability agenda.

While cutting carbon emissions across the value chain to create the products at Adidas is something that is worthy of praises, I think it’s important to highlight how “purpose” remains an important piece of this multinational brand. One of the definitions we came up in class- “Purpose is something that’s greater than an individual”.

This is evident through Adidas’ open source partnership with Parley for the Oceans. Creating a shoe entirely made from reclaimed and recycled ocean waste is clearly making a statement and leading by example to show that creativity and innovation with the power of big brands can help the sustainability agenda. Companies often struggle to relate their customers to the bigger picture, a larger purpose. Adidas seems to have the answer:

“We can only engage with fans on topics they can relate to, and people relate to cleaning oceans… climate change is a big topic; we aren’t going to run away from it. We just need to connect with fans in a relatable ways when we do talk about and/or take action on climate change”. Starting with the why has now become central to all brands that’s looking to engage with their customers in a meaningful way.

Doing a quick brainstorm of the different companies we talked about in class and their greater purpose includes…

  • Tesla – creating a sustainable, smart world through transportation and home technologies
  • AirBnB – creating your belonging anywhere in the world
  • IKEA – making everyday life better for all global citizens

What are some other brands you’ve seen successfully used “purpose” to engage their customers?

Interesting Choice of Sustainability Partnership: Bosch and WWF

While certifications is one way for brands to communicate to consumers what they stand-for, partnerships with certain organizations also help communicate sustainability by association. The ideal is to create win-win situations where the organizations mutually benefit each other. An arguably successful example comes to mind- Coca Cola and WWF. While the partnership generates positive PR for Coca Cola, WWF also becomes more powerful as together they are able to influence local policy makers. More recently WWF has partnered with Bosch, a German multinational that produces automotive parts as well as different types of household appliances. I found this partnership very strange. I can see how Coca Cola’s water resource consumption makes sense to partner with WWF. But the partnership between Bosch and WWF is one that makes me scratch my head.

The two have created a #KnowYourSeafood campaign in hopes to promoting more sustainable consumption of seafood in Singapore, one of the biggest consumers of seafood in the world. The campaign includes a series of cooking videos featuring Bosch chef ambassadors to prepare popular dishes with sustainable seafood varieties. Within these videos, the chefs also share tips to help consumers make more responsible choices when cooking seafood dishes. I know that currently MSC, Marine Stewardship Council is the by far the more prominent label and partnership when it comes to sustainable seafood. I question whether MSC would’ve been a better choice of partnership. With Bosch’s extensive product offerings in machinery, they have already turned to remanufacturing as a means to close the loop. While partnerships with WWF sparks an important conversation in the seafood industry, I think as a brand sustainability marketing strategy, partnerships with an organization like Cradle to Cradle would make more sense.

What are you thoughts? Have you come across any interesting partnership choices?

Blockchain and the Future of Sustainability Certifications?

One concept that has now become the new buzzword in tech is blockchain. In the media, we often hear about blockchain technology being deployed in the financial sector resulting in products like BitCoin. The interesting thing about this technology, is that very soon, it will deployed in supply chain increasing transparency and traceability. With a large section of sustainability marketing being focused on third-party certifications, the application of blockchain can potentially render existing certifications obsolete or create new certifications that focuses solely on supply chain transparency.

Blockchain for a Non-Techie
Blockchain stores information across a network of personal computers. The key point is that these personal computers are decentralized and distributed which means no one person or system can control it. While passing information through this system, everyone on the system will help “validate” this information and this prevent records from being corrupted or altered. A quick two-minute video will get you up to speed about the concept of blockchain.  

Current Examples
That leads us to the issue of supply chain transparency and traceability. Companies long recognize the need for a transparent supply chain but struggle with sharing data with competitors, customers, suppliers or even neutral 3rd parties. Blockchain will allow participants across the ecosystems to achieve traceability without compromising the security of data. Walmart, one of the world’s largest retailer has already started piloting blockchain their their supply chain. Currently, they are using blockchain to get data on suppliers, details on how and where food was grown and who inspected it. Information from the pallet to the individual package is available. Not only will this allow Walmart to be more accountable but the could potentially decrease the firefighting time in recalling few packages vs. all stock across all stores.  Provence is another company that piloted blockchain to track tuna supply chains in Indonesia which supplies to the British grocer, Co-op foods. Looking away from the food industry and into the clean energy sector, L03 supported by Siemens is using blockchain to trade clean power across solarfed grids.

Implications
Certifications for sustainably managed forestry and and non-conflict materials all rely on rigorous checks and balances to ensure traceability. Would blockchain technology replace these certifications or perhaps simplify the certification industry. Maybe getting certifications in the future will be cheaper because blockchain can get the same verification job done in a fraction of the cost. Certifications and metrics will be one of the key areas of potential impact. I’m interested to see where blockchain can be deployed next in the realm of sustainability.

The New and Improved – Boxed Water

This past Thursday, I attended a conference and in the swag-bags that they give out, I found a box of water. The label said “Boxed Water is Better”. With minimalist packaging, I immediately googled what it’s all about. Bottled water has long been the poster-boy for greedy capitalism and environmental destruction. Any high school student could probably tell you that plastic packaging is the culprit. As you get deeper into the issue of bottled water, you’ll find the complexity of packaging,  shipping, distribution, and water equity come into play. Here are some fast facts on bottled water before diving into the new boxed water phenomena.

  • Planet
    • Takes 3L of water to produce 1L of bottled water
    • One bottle of water equates to filling a quarter of that bottle with oil
    • Plastic bottles take up to 1000 years to biodegrade while leaking toxic chemicals into the groundwater
    • Incinerated bottes release toxic chemicals into the air
    • Ocean plastics remain the top killer for marine life
  • Profit
    • For consumers bottled water can cost more than a litre of gasoline
    • For manufacturers, some can take advantage of dated water laws paying only $40 for 319 million litres of water
    • Driver of Sales
      • People think it’s safer and healthier than tap water
      • Advertisements shows pristine glaciers and mountain streams which leaves consumers with that impression
  • People
    • Water Safety
      • In Canada, local water suppliers are inspected every day while bottled water plants are inspected once every three years
    • Water Crisis
      • Nearly 1 billion people in the developing world doesn’t have access to clean safe drinking water

 

Boxed Water Is Better wants to change the way water is sold, shipped and consumed by providing consumers a better option when purchasing water, while still enjoying the convenience. It boasts that 76% of the product is made with paper, using sources from certified, sustainably managed forests. The selling point for the company is the shipping. 35000 empty cartons are flat-packed to the plant before the filing happens. In contrast to traditional companies that are filling with rounded plastics, this is a great step towards reducing impact.

It didn’t take too long before I found a competitor called JUST Water. Their website is more transparent about the stats and the facts, covering all the aspects of potential impact including detailed explanations of how their product is made. On the point of shipping, 1.5 million bottles fit into a standard 40ft truck versus the same amount would take 2.5 trucks for traditional “pre-formed” bottles. If bottles are pre-formed, it will take 13 trucks. It’s interesting to see that even though packaging has been long debated issue, it’s only in these couple of years where we can see successful entrants breaking into the beverage market with more sustainable packaging.

The good news is that these new entrants now add competitive pressure to traditional companies like Coke and Nestle. You’ll usually see these companies in the lean green quadrant or defensive green. In 2015, a couple of these giants teamed up to create the PET bottles made with plant-based materials like sugarcane and corn.

While these companies are shifting towards renewable resources and away from fossil fuels, I’m curious about the ripple effects for each particular raw material. Corn is already being heavily used for animal feedstock. One of the criticisms against biofuels was the depletion of such resource could jeopardize worldwide food security. The recyclability of paper is widespread in North America which arguably closes the loop better than developing countries where recycling facilities aren’t as widespread. As discussed in class, many people in developing countries turn to bottled water or beverages because of unsafe drinking water conditions. What are other raw materials that these companies may have overlooked? Will it become a problem in 10, 20 years?

 

Cheers to Sustainability: Montes Wines

Having worked in a logistics company that specialized in importing wine into BC and now taking a Wine Science elective, I’ve been inspired to take this chance to explore the sustainability trends within this industry. To my surprise, there’s are many in-depth research on making viticulture and vineyard management practices more sustainable. Consumers don’t always see that reflected on shelves. Certification for “sustainable” wines, if any, often have to compete for space on cramped labels with vineyard name, geographical classification, grape varietal, designation classification and  huge paragraphs in the back describing aromas and flavors. A trend that may not be hitting Canadian liquor stores yet, but definitely more prominent in the European old world are labels like “sustainable”, “biodynamic” and “organic”. According to David Suzuki,  certified organic wine cannot use toxic pesticides, herbicides or synthetic fertilizers to grow grapes and neither will the winery be able use GMO yeast, which is conventional in traditional winemaking. Biodynamic is a farming technique that uses a vineyard’s natural resource to grow grapes without pesticides, fungicides etc and usually biodynamic vineyard often meets or exceeds the organic certification. “Sustainable” wines still vary in meaning depending on third-party certifications but it generally it  means that the vineyard takes extra steps to minimize environmental impact.

For many, it comes down to the taste. One of the leading wineries that’s progressively implemented sustainable practices is Montes Vineyard, located in Colchagua, Chile. Having tried a Montes Cabernet Sauvignon from Wine Science class, I know it’s a good wine that has received many awards and recognitions worldwide. In 2011, Montes received its first National Wine Industry Sustainability Code Certification, which evaluates producers on three areas including: vineyards, winery and social development. Curious, I dug a little deeper into their sustainability page.

Montes is really looking at the entire lifecycle of their products. From growing practices, harvesting, fermenting, to bottling, they’ve come up with something to minimize their environmental impact. Starting with the basics, Monte vineyards are drip irrigated which reduced 25% of water usage in their Marchigue plant. Water savings can be difficult to achieve especially in Mediterranean climates where Montes is located, which is characterized by hot dry summers and cool rainy winters. Pomace (grape skins and seeds leftover from winemaking) is applied back to the vineyards to improve soil structure and reduce inorganic fertilizers by 30%. Montes uses grazing animals like llamas and sheep to reduce weeds which resulted in a 40% savings in herbicides usage in 2013. And finally up to 45% of bottles used were from recycled materials. Montes is currently A-level certified from their annual GRI report.

From a marketing standpoint, Monte’s dry farming technique (using wood bark to cover soil and use of short canopies) not only helps them save water, but allows them to create higher quality wines.  The lack of irrigation reduces cluster size of grapes and yield from 10 tons/ hectare to 6. Smaller yields in general allow the fruit and aroma concentration is higher.

While this seems to be another example of producers using sustainable marketing to differentiate themselves, very soon we’ll see a greater shift towards sustainably produced wine. An example closer to home is the Californian wine industry. Evaluated at $16.5 billion five years ago, a study from Stanford University shows that the industry could shrink by 50% due to temperature increase. It wasn’t too long ago that water was an issue during Californian droughts put the entire agriculture hotspot in a hard time.

Brands Take Advantage of Social Exclusions

 

The criticism with even the most well-intentioned programs that promote sustainability is that it’s exclusionary. Bike share programs are limited to those who have credit cards. Solar panels are something only the rich can afford, similar to foods in the organic aisle. The article argues that in order for sustainability solutions to be effective and lasting, reaching out to diverse communities will be necessary.

Gaining buy-in from communities to adopt sustainability in general starts at the human level. What do people care about? What matters to them? Although the video is based in California, I think job creation and health impacts tops many economies in the world. On the issue of diversity, the video notes that Latinos, followed by Chinese Americans and African Americans are the top three ethnic groups to care about California’s energy laws. The point they’re trying to make is that sustainability should be for everyone. While politics can create a divide “you against me”, “us against them”, I can see how brands can succeed if they’re able to humanize the messages that they convey.

Social inclusion has been topping the news lately with Trump’s decisions on the immigration ban. Take a look at the ads being launched by different brands like Budweiser, Airbnb. Airbnb is offering free accommodation to those impacted by the Muslim travel ban. Starbucks vows to hire over 10,000 refugees in the next five years. This article couldn’t be more timely. Maybe “marketing in the age of Trump” will actually become an academic phenomenon.

 

Melkonia, S. (2017). “You Can’t Have Lasting Sustainability Without Social Inclusion”. GreenBiz. Retrieved from https://www.greenbiz.com/article/you-cant-have-lasting-sustainability-without-social-inclusion.

Brand Congruency: Airbnb Getting Political

“Whatever your community of consumers believes in, the brand should take that social stand”, said the CMO of Airbnb. This echoes the class readings on congruency of sustainability and branding. Brands that are incongruent won’t get the same reach, or worst yet be accused of greenwashing. But will politics push the congruency too far in the social pillar of sustainability?

In response to Trump’s immigration ban, Airbnb’s Super Bowl Ad seems to be getting messy with politics. When CMO of Airbnb was asked if he was getting too political, he answered no. He mentioned, that during the US Supreme Court’s ruling on same-sex marriage, there was a lot of energy from his team to do something about it. Despite the heated stir, he emphasizes the need for a brand to bipartisan, making sure that his community feels the brand is sensitive and not exclusionary.

Legitimizing the Airbnb brand is interesting because it started with an aspirational story for people who are looking to “live like a local”. It gained traction when celebrity influencers like Mariah Carey and Beyonce mentioned the platform on social media. More recently, other brands are looking for creative ways to partner and launch campaigns including Chicago Art Institute, Audi and Sonos. With presence in over 191 countries, how can the message of what Airbnb stands for be consistent? And would a sustainability marketing strategy work for this brand? There’s no doubt that the “We Accept” campaign hits home for a many americans. That’s great from a social standpoint. Looking at their most recent acquisition of luxury rental homes, it doesn’t seem that a sustainability marketing strategy is what Airbnb is going for.

Robertson, S. (2017). “Airbnb’s CMO Reflects on ‘Marketing that Matters'”. Globe and Mail. Retrieved from https://cdn.ampproject.org/c/s/sec.theglobeandmail.com/ report-on-business/industry-news/marketing/airbnbs-cmo-reflects-on-ad-strategy-influencers-and-expanding-travel-services/article34055728/?service=amp

SABMiller – The Next Green Giant?

Sustainability cannot be achieved in isolation. From Porter & Kramer’s Creating Shared Value concept to UN Sustainable Development Goals 2030, we’re seeing a huge push for businesses to lead the change.  Arguably, businesses can also drive change a lot quicker than government, NGOs, or individual consumers. In the case of brands, Freya Williams showcased nine corporate green giants that were profiting from sustainability. These companies include Chipotle, Tesla, Nike,Unilever,IKEA, and General Electric (Willams, 2015).

In the same year, the UN Millennium Development Goals expired and have been taken over by the 17 Sustainable Development Goals for 2030. Unlike previous goals, there’s more of an emphasis for businesses to take part of the development process. These are the benefits for businesses if SDG are achieved by 2030 (Mitchell 2015).

  1. Easier to run a successful business from strengthened, more educated workforces
  2. SDGs will challenge businesses to innovate and grow new markets
  3. SDG makes a better business case for CSR and sustainability
  4. Better micro and macro structures

Perhaps a bit under the radar, SAB Miller a USD $22Billion company (SABMiller, 2014) is actively leveraging these new sustainable development goals for over 200 brands under their portfolio (Swaithes, 2015). Brands that you may associate with more include: Miller Lite, Milwaukee’s Best, Pilsner Urquell and Tyskie. SABMiller’s interpretation of the goals include creating a thriving, sociable, clean, productive and resilient world.

 

A brand that is already doing really well is the Eagle Lager. This beer is brewed out of Uganda, using locally produced crops and conventional lager. By replacing expensive imported materials with locally sourced crops, the business model improves livelihoods (Levitt, 2016) of the 20,0000 farmers (Sustainable Brands 2015). For a place like Uganda,  a place  This is another example of Porter & Kramer’s shared value creation at work. The operations are improving the local business environment by employing farmers. Productivity is increased in the supply chain by replacing raw material inputs. Today, the Eagle Lager accounts for over 50% revenue for Nile Breweries, a SABMiller subsidiary.  

With 22.3 Billion dollars in FY 2014, that would tuck SABMiller in the 3rd place of William’s green giant list. Although in 2015, there are only three brands that SABMiller highlighted success, I’m curious to see how SABMiller will be able to deliver their goal of building sustainable development messages into three brands in each market they operate in. Keeping in mind that SABMiller was acquired in October 2016 by ABInBev (think Budweiser, Corona, Keiths, ShockTop), I wonder if leveraging SDG as a strategy will diffuse across the entire business.

 

Sources:

Levitt, T. (2016). Eagle lager: the Ugandan beer that aims to help local farmers and communities. The Guardian. Retrieved on Jan.18, 2017 from https://www.theguardian.com/sustainable-business/2016/may/27/eagle-lager-ugandan-beer-local-farmers-communities-sabmiller

Mitchell, M. (2015). How Brands Can Leverage the Sustainable Development Goals. Sustainable Brands. Retrieved on Jan.18, 2017 from http://www.sustainablebrands.com/news_and_views/stakeholder_trends_insights/melody_mitchell/how_brands_can_leverage_sustainable_devel

Nurin, T. (2016). It’s Final: AB InBev Closes on Deal to Buy SABMiller. Forbes. Retrieved Jan.18, 2016 from http://www.forbes.com/sites/taranurin/2016/10/10/its-final-ab-inbev-closes-on-deal-to-buy-sabmiller/#4d60af9737d6

SABMiller (2014). Annual Report. Retrieved on Jan.18, 2017 from http://www.portalchemy.com/ReportTool100.asp

Swaithes, A. (2015). Leveraging the New UN Sustainable Development Goals: Expectations and Engagement Strategies for Brands. Sustainable Brands. Retrieved on Jan.18, 2017 from http://www.sustainablebrands.com/digital_learning/slideshow/organizational_change/leveraging_new_un_sustainable_development_goals_exp

Williams, F. (2015). 9 Green Giants: billion-Dollar Businesses that are Sustainable. Fortune. Retrieved on Jan.18, 2017 from http://fortune.com/2015/08/27/green-giants-freya-williams/