Monthly Archives: February 2011

“My Grandma Just Added Me on Twitter”

The other day in class there was a discussion about the Consumer Adoption Curve in relation to Twitter. I personally think that this social media tool is still on a great incline. Yes, there was certainly the “early adopters and … Continue reading

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Power of Customer Service

Right now I’m sitting at YVR and I’m so glad I’m flying West Jet. With the constant talk about what consumer’s value, I realize how much I personally value customer service. Maybe it’s because I’ve had less than pleasant experiences … Continue reading

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http://www.google.ca/imgres YES! It’s that time of the year again…SUPER BOWL!!!! Now I will admittedly fall into the category of Americans who only watch the super bowl and no other football game during the year. Being in that category I am probably … Continue reading

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