Connect Announcements

Connect Announcements

Update: Connect Scheduled Maintenance – February 16, 2013 06:00 – 09:00 PT

Posted by: | February 14, 2013

Connect will be unavailable on Saturday, February 16th from 06:00 to 09:00 due to system maintenance.

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Filed under: Uncategorized

Connect Maintenance – Saturday, February 2, 2013 07:00-08:00 PT

Posted by: | February 1, 2013

Connect will be unavailable from 07:00 to 08:00 PT on Saturday, February 2nd, due to system maintenance.

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Filed under: Connect, Service Maintenance

Resolved: Connect Service Disruption – Login Error

Posted by: | January 31, 2013

Some users reported the following error when attempting to login to Connect (connect.ubc.ca): shibsp::ListenerException at (https://connect.ubc.ca/webapps/bb-auth-provider-shibboleth-BBLEARN/execute/ shibbolethLogin) We identified the cause of these errors.  There was a problem with the Shibboleth daemon on one of the nine Connect application servers.  We’ve removed that node from the load balancer pool to review the issue further.  We’ll […]

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Filed under: Uncategorized

Wimba Voice Service Maintenance

Posted by: | January 25, 2013

Wimba Voice tools may be unavailable for a 30 minute period during the maintenance window of: Saturday, January 26 (19:00) – Sunday (03:00).

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Filed under: Connect, Service Maintenance

CANCELLED: Connect Maintenance January 26, 2013 07:00-08:00 PT

Posted by: | January 23, 2013

Cancellation of the Connect maintenance on January 26, 2013 07:00-08:00 PT . This will be rescheduled for a future date.  

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Filed under: Connect, Service Maintenance

Connect Scheduled Maintenance January 19, 2013 07:00-08:00 PT

Posted by: | January 16, 2013

Connect will be unavailable from 07:00 to 08:00 PT on Saturday, January 19th due to system maintenance.

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Filed under: Uncategorized

RESOLVED: Connect Discussion Errors – January 8, 2013 15:30 PT

Posted by: | January 8, 2013

The issue concerning subscribed discussion forum/threads in Connect have now been resolved.

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Filed under: Connect

Connect Discussion Errors – January 8, 2013 11:00 PT

Posted by: | January 8, 2013

The discussion tool in Connect is throwing errors when users reply to a discussion thread: “Send email prohibited because email address not specified. Edit Personal Information and set email address”.  The reply does not initially get posted, but new discussion messages can be created.  Technicians are investigating, no ETA for restoration of reply functionality.  

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Filed under: Connect

Connect Scheduled Maintenance – December 24, 2012 07:00 – 10:00 PT

Posted by: | December 21, 2012

Connect will be unavailable on Monday, December 24, 2012 07:00-10:00 PT due to end of term backups.

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Filed under: Uncategorized

Connect Service Restored – December 5, 2012 16:00 PT

Posted by: | December 5, 2012

Connect service has been restored as of 17:15 PT. We are gathering data about the incident and will be working with Blackboard to further investigate.

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Filed under: Uncategorized

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