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Monthly Archives: October 2017

In a blog post by Bekki Windsperger, a Senior Customer Strategist on the SPSCommerce blog, wrote about the dominance of supermarket chains, and box stores in the grocery industry. These supermarket chains, such as; No Frills, and Safeway, along with big box stores such as Walmart, are dominating the industry due to their ability to stock high quantities of goods, as well as a wide variety of goods that can fulfill all of a customer’s needs. She also writes that while the major supermarket chains and box stores are able to have a competitive advantage over small and independent grocers, these stores can differentiate themselves from their dominate competitors, by differentiating their own stores to focus on quality, and local foods.

Personally, I agree with Bekki here with her idea that small time grocery stores need to differentiate from their larger competitors in order to be successful. Whenever I go to a store like Walmart for groceries, I am looking for deals on food and a wide variety of items that allows me to only have to travel to one store. However, there are times when I would like to buy fresh products, such as fruits and veggies, and I decide to shop at places such as the local Farmer’s Market, or if I would like fresh bread then I will go to a bakery instead of the supermarket. These are both examples of grocers and food retailers that I have encountered in life where they differentiate themselves from the larger competitors and target a single market that has less competition and rivals.

Overall, I think that Bekki has written a very helpful blog that can help teach small-time grocers, on ways that they can run a successful business, while still staying in food retail. Bekki argues her point effectively using many of the same tools that we have been taught in the Commerce 101 lectures, such as; Differentiation, Competitive Advantage, and Buyer Power.

 

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https://www.spscommerce.com/blog/author/bwindspergerspscommerce-com/

https://www.spscommerce.com/blog/battle-grocery-giants-smaller-grocers-spsa/

Performance reviews, often a word that connotatively causes a bit of fear to workers everywhere, as it is the word that. While for the most part performance reviews are quite harmless and do not lead to any significant changes in a company’s staff, there are a few times every now and then when performance reviews can lead to massive changes in a company. For example, let’s look at a recent article I read which highlights a recent example of Tesla and the aftermath of their performance reviews.

Recently, Tesla has fired possibly 700 workers across all of the positions held by their 33,000 employees after the company’s yearly Performance Reviews. This also comes after the news that Tesla is currently behind development schedule after only producing 260 Model 3 Cars this past quarter. Knowing this news it seemed that changes to the company’s staff were likely. It is interesting to note however that Tesla is still looking to add more workers as they look to increase production in the coming years.

 

Knowing what I have learned from the lectures, it seems startling to me that many of the people interviewed were shocked to have been fired, as they felt they had been fired quite unexpectedly. If many of the people fired where unsure of why and for how long they were underperforming, then I think that Tesla’s management may be underutilizing their performance reviews by failing to properly explain to their workers on how to improve and the company’s expectations for the workers. This case reminds me of the article we had to do for pre-lecture readings, where Nancy Morris was laid off of her job even though her managers had been telling her she was doing a great job.

Overall, after Tesla’s performance reviews resulted in the layoff of an approximate 700 workers, I believe that Tesla may face more production troubles until their managers hire more people, and properly explain the expectations of the workers during performance reviews.

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http://www.mercurynews.com/2017/10/13/4819750/

Tesla has fired hundreds of employees after performance reviews

https://www.theguardian.com/technology/2017/oct/15/tesla-motors-fires-hundreds-workers-performance-reviews

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