Whole Foods
15 Lake Bellevue Drive
Suit 100
Bellevue, WA 98005
Karndeep Sangha
5959 Student Union Blvd
Vancouver, B.C. V6T 1K2
Sept 22, 2018
Dear Mr.Sangha,
Thank you for contacting Whole Foods Market. Please accept our sincere apology, and thank you for bringing this to our attention. This is an issue we take very seriously and having out-of-date foods on the shelf is unacceptable. I have forwarded your note to the leadership team at the store, as well as the appropriate parties on the regional level, so this matter can be investigated and addressed.
Please come in with your receipt for a full refund and a $20.00 gift card. It will be at customer service under your name. We are always very concerned about dated product. It would be helpful to know which bread it was. Thank you for letting us know.
If we can be of further help, don’t hesitate to reply to this email or contact us at 1-844-WFM-TALK.
Sincerely,
Customer Care
Whole Foods Market
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