Resume

Joyce Wu

joyce.wu@ubc.ca|Vancouver, BC

Professional Experience | Education | Other Professional Developments | Reference

Professional Experience

Intermediate HR Business Analyst, UBC Human Resources

    • Provide analytical, statistical, technical and reporting support to Human Resources and distributed HRMS users.
    • Administer HRMS workflow rules for departments and assist departments in troubleshooting issues related to workflow rules setup.
    • Maintain HRMS setup tables such as department ID, job codes, location codes, and salary tables.
    • Conduct interviews to facilitate end-user reporting and data requests.
    • Design statistical and management reports of varying complexity by extracting data using SQL and other reporting tools from the HRMS.
    • Conduct software testing related to enhancements and bug fixes.
    • Conduct in-house HRMS training sessions for new users.
May 2018 – Present
Administrative Assistant (HR & Payroll), UBC School of Nursing

    • Provided advice and assistance to employees and faculty members on HR and payroll issues, including hiring process, policies and practices, terms and conditions of employment.
    • Forecast and tracked milestone events such as probationary periods, job anniversary dates, reappointment dates, term end dates, and estimated notice periods.
    • Coordinated and processed staff and students’ recruitments, reappointments, terminations and any changes to their appointments.
    • Edited job descriptions and liaiseed with UBC-HR Compensation to facilitate the position classification process on the Position Management system.
    • Tracked staff attendance and submitted attendance record to UBC-HR via the Attendance/Sick Leave System. Coordinate, record, and process the semi-monthly timesheets.
    • Initiated and processed financial paperwork for internal and external cost recovery and payments on research projects.
    • Assisted with retrieving data and compiling employment and salary information for various projects and reports.
Jan 2018 – May 2018

Feb 2008 – Jan 2017

HR Specialist (Leave Replacement), UBC School of Nursing

    • Provided advice and assistance to faculty members on HR and payroll issues, including hiring process, policies and practices, terms and conditions of employment.
    • Coordinated and processed faculty members’ and foreign academics’ recruitments, reappointments, terminations and any changes to their appointments.
    • Assisted with recruitment for Clinical Associate appointments.
    • Trained and provided guidance to new HR Assistant.
    • Assisted with HR projects and initiatives.
Jan 2017 – Jan 2018

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Education

Business Analysis Certificate, UBC Sauder Continuing Business Studies

    • Business Analysis Fundamentals
    • Leadership and Teamwork for Business Analysts
    • Requirements Gathering, Analysis and Documentation
    • Business Analysis Planning and Project Management
    • Written Business Analysis Communication
    • Change Management and Process Implementation
Present
Human Resources Management Certificate, SFU Continuing Studies

    • Organizational Behaviour
    • Human Resources Management
    • Strategic Human Resources Planning
Present
Bachelor of Science – General Science in Life Science and Chemistry, UBC May 2007

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Other Professional Developments

BCIT Computing Courses

    • Relational Database & SQL
    • Business Analysis & System Design
    • Web Development and Design 1
    • UX/UI Development
    • .NET Windows App. Dev. in C#
    • IT Project Management
    • C++ Application Development 1
    • C Programming 2
    • Java Application Development
    • Intro to JavaScript and jQuery
    • Computer Architecture
    • QA and Software Testing
Sept 2014 – Present
UBC Continuing Studies

    • Introduction to Business Writing
    • Report and Business Writing
    • Native Mobile App Development
Apr 2014 – Feb 2016
Thompson Rivers University, Open Learning

    • Intro to Financial Accounting
Sept 2013 – Mar 2014

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Reference

References available upon request.

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