New OvidSP and RefWorks: Problems when using EZproxy

When exporting citations from the new OvidSP platform to RefWorks, keep in mind the following:

  1. If on campus, exporting to RefWorks should be no problem.
  2. If off campus and logged in via MyVPN, exporting to RefWorks should be no problem (try clearing the cache & cookies from your browser as a first solution if you do run into trouble).
  3. If off campus and using EZproxy, currently you cannot export citations to RefWorks. Please find another source for your citations for now.

Ovid & RefWorks are aware of the problem and are working on it.

And as always, please use our Help Form if you have any problems or questions.

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